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Highlands Residential Mortgage - North Dallas

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About

Mortgage Lender
Highlands Residential Mortgage is a national mortgage lender dedicated to delivering a higher standard of lending through a people-first approach. Founded in 2010, Highlands combines experienced professionals, in-house operations, and a wide range of loan options to provide a smooth, efficient process and on-time closings. We are committed to building lasting relationships with our customers and business partners by offering clear guidance, personalized solutions, and exceptional service. Backed by a reputation for customer satisfaction, our mission to value people drives everything we do—from application to closing and beyond.

Location

Highlands Residential Mortgage - North Dallas
950 W Bethany Dr Ste 800, Allen, TX
75013, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.