The Brentwood

Reviews

• TS

  trishell smith

  Sep 21, 2026
  5.0
  Maria is very helpful! Before I moved in and when I showed up with all of my belongings she made sure I was able to move in quickly and easily. The maintenance guys are awesome as well and have been very helpful. Maria has always been there to answer when I have had any questions or had showed up with any concerns! I love the area as well and feel very safe here.
• KT

  Krystal Thompson

  Sep 14, 2026
  1.0
  I just moved 2 months ago and have a bunch of problems i keep asking for my place to be sprayed but they dont send anyone. I have spiders and roaches and i am constantly buying bug spray. While they are charging me pest control services i am not getting. I only have AC downstairs. There is a huge hole in my bathroom wall after they so called fixed the water.I have been documenting and taking pictures of all of this.They scratched up my washer and dryer moving it and also the door walls. Lastly putting rusted pipes on the carpets making the carpets stained with brown spots.
• AA

  Amber

  Sep 11, 2026
  1.0
  Only one star for the price. The complex is dirty unorganized and does not communicate. They’re constantly turning the water off without communicating to residence. They don’t answer the office phone. The amenities are disgusting. The pool has been green since I moved in in February. They’re just now starting to work on parking, making parking passes. However there’s still rarely enough spots. There’s trash everywhere would not recommend or renew lease here. apartment was also only half ready to move into and I made a report to the leasing office on what needed to be fixed and it still has yet to be fixed at this point I no longer want it fixed informing future resident this apartment is disgusting. Only recommend for affordable pricing do not count on anything luxury in this complex. They love to say their team Cares and makes it a priority they do not.
• AG

  Andrea Gonzales

  Sep 4, 2026
  5.0
  After reading all the reviews, I decided to take a tour myself because I wanted to form my own opinion. My tour with Maria was excellent. She was professional, knowledgeable, and took the time to answer all of my questions. I honestly think some residents expect apartment living to come with all the benefits of owning a private home. That's just not realistic .I think it's important for residents to have realistic expectations. Apartment communities are shared living environments, and some issues are simply part of living around other people. Management can enforce policies, but they cannot control every resident's actions, before blaming management. Complaining about parking when you have multiple vehicles, or complaining about a tow when your tags have been expired for years, sounds more like personal accountability issues than management failures. Another thing people need to understand is that A/C repairs are not always instant. Management often has to follow maintenance procedures, troubleshoot the issue, order parts, schedule vendors, or in some cases replace entire units. Those things take time. In the meantime, take some personal responsibility. If you're uncomfortable, buy a fan, make temporary accommodations, or consider whether apartment living is the right fit for you. Constantly complaining without understanding the process doesn't make repairs happen any faster. I've also seen complaints about police activity or vehicle thefts. Unfortunately, crime can happen anywhere. Cars get stolen from apartment communities, neighborhoods, and even private homes. No community is completely immune to that. While management should do what they can to maintain the property, it's unrealistic to expect them to prevent every crime or be responsible for the actions of others. Anyways Thank you, Maria, for the great tour and for taking the time to answer all of my questions. You made a great first impression!
• WM

  Wolfgang Muzart

  Sep 3, 2026
  1.0
  I am extremely disappointed with my recent experience at Brentwood Apartments in Nashville. I submitted a maintenance request on Saturday, August 29, because my air conditioning stopped working. Today is Thursday, September 3, and it still has not been repaired. The property recently changed management, and communication has been very poor. I have sent multiple messages regarding both the broken air conditioning and my vehicle being towed, but management has not responded or provided a clear update. Going five days without working air conditioning during the summer is unacceptable, especially when a maintenance request was submitted promptly. I understand that management transitions can be difficult, but residents should not be ignored when dealing with serious maintenance problems and towing disputes. I hope management improves its communication, takes responsibility, and resolves these issues immediately.

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