I moved out of these apartments about a year ago and my sister is living there now. In my experience and hers, management has been entirely unhelpful and do not seem to care about the residents that live there. Since my sister has lived there, the AC went out for two summers in a row and the heating went out one winter. Any time there has been an issue, it takes days to even be able to speak with someone about it. We are in the middle of a heat advisory and my sister has not had AC in almost a week. The first ac window unit they brought didn’t even work and my sister had to call YET AGAIN to have it replaced. She has only been provided a single window unit to cool down a 3 bedroom apartment on the third floor. It is midnight now and her apartment is still 83 degrees. This is absolutely ridiculous and should not be happening. For the love of god, do not move here. For as much money as they charge for rent, you should NEVER be without heat/air for days on end.
DD
Dantonyo Dean
Aug 11, 2026
I am a current resident and I would like to say Garrielle is the best, very welcoming & easy going. I highly recommend you go see her. She makes Glass creek a home
ML
Myra Lizardi
Aug 6, 2026
Everyone on the staff is friendly & helpful! Love here!!!
RS
Richard Stone
Aug 3, 2026
I can’t say enough good things about Gabrielle at Glass Creek Lofts! From the moment I moved in, she went above and beyond to make sure everything went smoothly.
When one of my packages couldn’t be located during my initial move-in, Gabrielle took the time to help track it down and made sure I received it. She also called to confirm I could make my appointment and even offered to make any necessary changes to accommodate my schedule, which I really appreciated.
One of the biggest surprises was that she let me know a washer and dryer were available for my apartment. I had no idea this was an option until she told me, and she helped make that happen. She also made sure I had all of my keys and every essential item I needed on move-in day, making the entire process stress-free.
Every time I’ve interacted with Gabrielle, she has greeted me with a smile, been professional, and genuinely cared about providing great customer service. Her attention to detail and willingness to go the extra mile have made a lasting impression. She is a tremendous asset to Glass Creek Lofts, and I truly appreciate everything she’s done to make me feel welcome.
Thank you, Gabrielle, for making my move-in experience such a positive one!
AL
Abigail Link
Jun 28, 2026
The man working at the leasing office was very rude when I just needed to ask a simple question. In my experience, people with that kind of attitude will make a rental experience really unpleasant so I wouldn’t recommend this place.