Grand Island Apartments

Reviews

• ZS

  Zoey Smith

  1 day ago
  5.0
  Great place to live and it’s also right by the water so great view.
• EJ

  Ervin Jader

  Apr 24, 2026
  1.0
  We were really looking forward to touring Grand Island Apartments and Harbor Island Apartments, especially after reading that this is one of the safest areas to live in Memphis. Unfortunately, our experience with the leasing teams last weekend was extremely disappointing—and frankly, frustrating. 1. Lack of Proper Communication We received multiple automated text reminders confirming our tour appointments, yet no one from the leasing team showed up. We waited for nearly an hour with no communication or updates. Both properties state online (Google and their official websites) that their leasing offices are open on Saturdays from 10 AM to 5 PM. However, when we arrived for our scheduled tours, the leasing offices were closed. 2. Disrespect for People’s Time We managed to get in touch with a courtesy officer who confirmed that the leasing agent was on another tour. When I asked for contact information, it was refused, and we were told someone would reach out. We only received a message about 5 hours later asking if we wanted to reschedule. I explained we were only in town until the next morning but received no follow-up. Later that night, we received an email “rescheduling” our appointment… to the same time that had already passed, which was really funny. 3. Unprofessional Handling of the Situation A week after (just today), I received an automated apology email for “missing” us, but it felt generic and lacked any real accountability or empathy. No one introduced themselves or personally addressed the issue. It’s easy to send a templated apology; it’s harder to take ownership. I also reached out to their management company (Fogelman) on the week ofour visit and (as expected) never received a response. We flew in from out of state and dedicated time and effort to visit these properties, only to be stood up with no real follow-through. If you’re planning to visit Grand Island or Harbor Island, be aware that you might end up wasting your time. If this is how prospective tenants are treated, it’s difficult to imagine how current residents (already locked into a lease) are being handled.
• JP

  Jakov Petrović

  Mar 8, 2026
  4.0
  Apartments are big and equipped well. Some problems with kitchen appliances always, but maintenance fixes it quickly. I had many problems with key cards for entering the gym and the complex itself and the problems were never fixed.
• JG

  Janeva Gatewood

  Dec 11, 2025
  5.0
  Quanisha was truly a sweetheart! She was very knowledgeable and transparent. She made sure to answer all of my questions and made sure to leave no stone unturned! The property is beautiful, quiet, and well kept.

Frequently Asked Questions About Grand Island Apartments