Enclave at Wolfchase

Reviews

• MS

  Mariana Sanchez

  4 days ago
  1.0
  THE WORST PLACE TO RENT! I had never been treated so badly and robbed so shamelessly. A week ago they gave me my unit and it has been quite a nightmare. They changed 2 times the time for the delivery of the key and there I must have noticed the red flags. When receiving the unit the A/C DOES NOT WORK, we are at extreme temperatures that do not let me live in the apartment if they do not solve the A/C. The managers of this place as well as the office and maintenance are very rude and do not have a drop of humanity, I have mentioned more than once that I have no place to live and that I have a small baby, please solve something as basic as the A/C. Apart from the A/C, I found dirty walls, light bulbs not working, water taps not working, water liquefaction under the dishwasher, and where the laundry goes its old and rotten pipes! Avoid the biggest problem of your life and don’t rent here, and if you are of another race or speak another language with more reason be careful, at least I Spanish-speaking person have felt that I am treated as naive. I wish I could return the time and avoid signing a contract with these people!
• KM

  Kaitlyn M

  Sep 26, 2026
  1.0
  ⭐️ 1-Star Review — DO NOT RECOMMEND This place is a joke when it comes to maintenance and actually caring about residents. You can put in work order after work order, and nobody comes to fix anything. They constantly tell you that you have to submit a work order, but what’s the point when the work order gets ignored? I have been putting in the SAME work order for my air conditioning for TWO MONTHS, and it still has not been properly fixed. Two months is completely unacceptable. Residents should not have to keep begging for basic maintenance to be handled. The property is also constantly dealing with trash all over the ground, and the pool area is another issue. I have seen kids in the pool area unsupervised after hours, including on weekdays and school days. These are things management should be paying attention to instead of ignoring. Honestly, it feels like once they get your rent, they stop caring about what happens to the residents. The lack of communication, maintenance, cleanliness, and attention to resident concerns is ridiculous. If you’re thinking about moving here, pay attention to the reviews and ask questions before signing a lease. Don’t assume everything will be handled just because management tells you to submit a work order. My experience has been that you can submit it repeatedly and still be left waiting.
• BK

  Brian Kayal

  Sep 16, 2026
  1.0
  To begin, I am not the type of person to leave a review on Google whether my experience with a service was good or bad. Anyways, I Would not recommend living here. Rent is incredibly high along with the "hidden fees" that they add on every month. My AC hasn't been working for two days. I put in a second request this morning/afternoon to remind them. When it still was not fixed, I went in person to the leasing office and told them the situation. They told me that they would get it eventually and that they are short staffed. I can't imagine the type of money this place generates in just a single month. It sounds like this is a staffing/managing issue by not having an adequate number of HVAC techs to maintain this entire complex. The people who live here should not have to deal with anything maintenance related because there aren't enough employees to sufficiently fix and handle the issues we have in a timely manner. The leasing office never offered to help in any other way. It's currently 6 pm and I even called the "after hours" number they give you on the resident portal. When you call and select the maintenance line, it says "no group found" and then ends the call. What's the point of providing this number if you cant use it? It is useless. It's currently 85 degrees in my apartment with no sign of it being fixed. This is not practical by any means. You expect someone to sleep with it being this hot? I pay a ridiculous amount of money to live here. I'd expect at the very least that I would be able to have my air conditioning fixed the day I put the request in. Mind you, we live in Tennessee and it can be extremely hot in September. It just blows my mind that they would not fix a problem like this before they stopped working. There is no chance I am able to get comfortable enough to sleep with it being 85 degrees. Opening the windows and having the fans don't help at all. Thanks for listening if you did. Just wanted to warn anybody thinking about moving here.
• PE

  Parker Evans

  Sep 15, 2026
  2.0
  We’ve lived here since October of 2025. The experience has been horrendous even through the change of management companies. The breezeways are disgusting, the trash at the compactor constantly overflows, there’s no code of conduct for any of the tenants neighboring you, the stench of marijuana fills breezeways and neighboring units, they have a roach infestation in the north side of the complex, the maintenance crew is abysmal at best, we’ve been without A/C more times during the summer than I can count and sometimes up to 3 weeks, we’re currently on our 4th day without a water heater due to maintenance negligence, the list goes on and on and on. What an awful place to call home.
• PW

  Philip Winn

  Sep 11, 2026
  1.0
  The has been by far the WORST experience I’ve ever had with an apartment complex! Everything about this place screams that it needs to shut down. Everything is outdated, there’s always something that doesn’t work properly. For starters, there’s a light in my pantry that has not worked since I’ve moved in. The towel rack in the bathroom has been hanging by a thread since move-in. The doors to the washroom are always off track. (Hard to open/close) One has been missing a knob since move in. Neighbors are constantly leaving trash in the hallways for raccoons and squirrels to tear open before they take them to the dumpsters that they pass by every single day, leaving the complex. It smells horrible every time I open my door. No accountability whatsoever. It doesn’t matter submitting a ticket to maintenance because that’s going to be overlooked as well. Let’s start with my AC Unit, and the fact that it’s been OUT SINCE LAST SATURDAY!!!! It initially went out at the start of the summer. Then it went out again in August TWICE!!! Weeks apart at that. And now it’s out AGAIN, going on 7-8 days now. I’ve been to the office 3 times this week about this matter and the last thing I was told was that I may need to file it on my renters insurance if I decided to stay in a hotel??? I asked for a prorated lease next month since I’m constantly having to sleep in a 90 degree temperature apartment that I spend thousands a year on. My son is 4 years old and I can’t even bring him back until the AC has been fixed. At this point it’s not fixable, it should be replaced! And not with a refurbished one. People spend too much money per month on Apartments to be forced to live this way. It’s not a coincidence that the Google rating is a 3.8 ⭐️. I’ve let a lot of things build up over the years & I’m really just fed up. I never cause any problems, & I’ve never been late on my rent, EVER!!!