Arbors Harbor Town

Reviews

• CP

  Chaitanya Parupalli

  Aug 26, 2026
  1.0
  worst maintenance and water keeps leaking every two weeks and if we request them to move they dont honor it.
• TG

  Tori Gilooly

  Aug 20, 2026
  2.0
  EDIT: After the response to my review, I want to make it crystal clear my problem was not with the maintenance team. The maintenance team was nothing but kind and professional. As I stated at several points throughout the review, the issue was with management and their communication. It's a disingenuous read of my review for management to pretend the problem wasn't on them. ORIGINAL REVIEW: I went twelve weeks without air conditioning, so I’m writing this review after breaking my lease because I could no longer live in these apartments. I had an overall decent experience until my air conditioning stopped working. I submitted multiple maintenance requests, none of which solved the problem. I emailed apartment management, but regularly went two or even three weeks at a time with zero communication or response. I was eventually given a portable unit, but even with that unit, my apartment was still constantly 85° or higher. When a maintenance staff member responded to my very first request, I was told it was likely the entire AC unit would have to be replaced. So, management was aware of the seriousness of the issue from the beginning. Over the following weeks, I was given different excuses for why the necessary repairs weren’t being made, ranging from the maintenance team being understaffed to the problem being more serious than originally anticipated. At no point was I ever offered an explanation for why an outside company couldn’t be brought in or why the problem apparently became so much more complicated than what was identified on the first day. At the ten week mark, I requested to break my lease. My request was granted. About two weeks later, twelve weeks to the day after my first maintenance request, my air conditioning was finally fixed. I moved out anyway. After twelve weeks of living in those conditions, I had completely lost faith in the complex to meet even its most basic obligations to its tenants. Then, on the day I moved out, I ran into a code enforcement officer looking for a unit in another building. She told me that, according to the report, the unit had a busted water heater that resulted in exposed drywall and worms in the apartment, and that the person who reported it had also gotten nowhere communicating with management. There’s a pattern here. At no point was I offered reimbursement for my significantly increased utility bills. Nor was I offered anything to account for the fact that my living conditions may have violated applicable codes or legal requirements. But hey, an extra star for letting me out of my lease!
• SC

  Slone Carr

  Jun 25, 2026
  1.0
  I am extremely disappointed with how this apartment handled my administrative fee. An administrative fee appears to have not processed on my card, and instead of receiving any phone call, email, or mailed notice about the issue, the first notice I became aware of was a collection letter sent to my co-applicant more than a month after my last correspondence with Arbors Harbor Town. If I had been contacted directly, I would have paid the fee immediately and resolved the matter without issue. A simple email or phone call informing me that my $250 administrative fee payment had failed or I had an outstanding balance would have been nice. The decision to escalate directly to collections without any apparent attempt to contact me first was unexpected and unprofessional. This reflects poorly on their communication and billing practices, and I would encourage more reasonable efforts to resolve minor administrative issues before involving collections in the future. Update: After immediately paying the collections agency in the hope of preventing any impact to my credit, I learned that the collections agency did not even have my correct address. Had my co-applicant not received the collection letter, I may not have known about the account until much later, increasing the risk that it could have affected my credit if it had remained unresolved Update 2: I called them as they requested in their reply, was told the manager would call me back. She never did.
• SD

  Sarah Drake

  Nov 29, 2023
  5.0
  Colin and Josh from maintenance are amazing. Anytime I need repairs they are quick to respond and very friendly.