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Madison Flats

3.3
(35 reviews)

Business Details

135 Brink Haven Avenue, Madison, TN
37115, United States
(629) 260-3336
https://www.madisonflatsapartments.com

About

Apartment Building
Discover our welcoming apartment community, Madison Flats, in Madison, TN, near Nashville. This vibrant community in the East Nashville neighborhood is close to high end restaurants and boutique local stores. All of our apartments are pet-friendly and the perfect home for professionals, students, families, seniors, and everyone in between. We are also located right off of Briley Parkway and highways 24 and 65. We have spacious floorplans of studio, 1 & 2 bedroom apartments in Madison, TN and beautiful amenities like a sparkling pool. We offer 24-hour emergency maintenance. Visit us today by scheduling a tour!

Location

Madison Flats
135 Brink Haven Avenue, Madison, TN
37115, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.3
35 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
0
1 star
14
  • SP
    Sarah Pence
    Aug 5, 2026
    1.0
    My experience here lately has been horrible. There are some very good people and neighbors but there are also some very not good people. I have been harassed now since August 1st. Filing a total of 3 police reports. Getting home from work following a 12 hour shift, being confronted upon exiting my vehicle. Having a neighbor who has been threatening me tell me that , "I cannot park in front of her home". I have reported. and reported and reported to management and they won't get involved. Police have referred me to management , but nothing is being done. I have a career and a good job, and refuse to react in violence with this particular neighbor. I would not recommend this place to anyone. Management say they "care", but CARING is action, not words, and NO actions have been done. 3 slashed tires continued threatening behavior and management can and has done NOTHING!
  • DA
    Desha Ann
    Jul 25, 2026
    5.0
    I had a great experience with Madison Flats! They worked patiently and professionally with me the entirety of the time I went inbetween looking into this complex and others. Angel and Jeremiah both were amazing and Angel was the one that went through the process and conclusion of everything with me. They respond quickly and try to make the process as seamless and fast as possible. You can tell they care about what they do and helping people looking into this complex. I pray for this communities continued growth, thank yall for making this process nice and smooth!
  • RP
    Racheal perry
    May 6, 2026
    5.0
    Angel is absolutely amazing! If you need to get an apartment rent here
  • NF
    Nicole Finch
    Mar 2, 2026
    1.0
    Do Not Rent From Here I strongly advise against renting at this apartment complex. When my ex-boyfriend and I moved in, the apartment was in terrible condition. There were cockroaches everywhere, and it was obvious that the kitchen drawers had not been cleaned. The dishwasher couldn’t even be opened because it was blocked by the counter. When maintenance finally came to fix it (after we had already moved in), it smelled awful and had cockroaches inside. The kitchen floor sloped downhill due to damaged flooring. The AC units barely worked and did not keep the apartment cool. The hot water lasted maybe a few seconds at a time. At one point, our hot water completely stopped working and it took nearly a week to fix. We had to pay out of pocket to stay in a hotel. Although we were given a credit, it didn’t come close to covering what we spent. When maintenance worked on the water heater, they left tools scattered across our counters and kitchen table and left everything a mess. One of the tools was extremely sharp. Thankfully, no children were staying with us at the time because someone could have been seriously injured. The building itself has major issues. The walls are paper-thin — we could constantly hear neighbors arguing. The upstairs unit had around seven people living in a two-bedroom apartment, which created constant noise. The smell of marijuana was present at all hours of the day. The laundry facilities are always dirty because no one regularly goes in to clean them. It’s clear that basic upkeep of common areas is not a priority. Management was inconsistent and unprofessional. They sent emails about cleaning up after pets but frequently failed to restock pet waste bags at the stations. We ended up buying our own. Pam, who was there when we first moved in, was wonderful. However, Jeremiah was extremely rude and sent unprofessional, snotty emails. When my ex struggled and was occasionally late on rent, he avoided communication and treated him differently, while making exceptions for others. They threatened eviction over being just two weeks late. I work in management myself, and I would never treat people the way residents are treated here. Professionalism, fairness, and basic respect go a long way — and that was not our experience. We were desperate when we moved in, and unfortunately, it showed in the condition and management of this property. If you’re considering moving here, please be aware of these issues and proceed with caution.
  • AB
    Abby Balentine
    Feb 18, 2026
    5.0
    We recently moved into this apartment complex and couldn’t be happier with our experience. The grounds are well kept, the units are beautiful, and the leasing process was handled professionally from start to finish. We especially want to thank Angel for her outstanding service. She took the time to walk us through multiple options, answered every question thoroughly, and made sure we felt comfortable throughout the entire process. Her positive attitude and dedication truly stood out. We’re grateful for her help and excited to call this place home.

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