Ardmore at Prosperity

Reviews

• JL

  Joshua Leko

  Jul 2, 2026
  1.0
  We signed a lease to live at Ardmore on June 18, 2026. We were told we could not move in until June 23 because they had to do their “sparkle” clean, so the unit would be ready for move-in. When we arrived on June 23, the unit was FILTHY. There were dead bugs everywhere, mud stains and green gunk all over the floors, dirt and dust that you wouldn’t believe. The air filter for the furnace/AC was a year old. My wife and I spent two days cleaning the mess they left us with. When we asked to be compensated financially for our time and effort, they told us,”No, we could have cleaned it if you would have let us.” The thing is, we were expecting a little bit of tidying up, and we were prepared to do that. Unfortunately, once we started really cleaning, we realized the place was filthy. I have photos to show how bad it was. There is no excuse for the apartment we walked into. It was an absolute nightmare. We were not compensated. When we signed the lease we SPECIFICALLY asked under what circumstances they would EVER enter our apartment without giving us a 24-hour notice. The site manager stated our residence would ONLY be entered for EMERGENCY situations such as a fire or flood without a 24-hour notice. We agreed that was completely reasonable. However, at 12:15 p.m. on July 2, we received an email that at 9:14 a.m. (three hours prior) the maintenance staff had entered our apartment WITHOUT a 24-hour notice and WITHOUT our consent to replace four AA batteries on a deadbolt lock. They labeled the maintenance repair as an “EMERGENCY” in our email notification so they could enter our residence. This was NOT an “EMERGENCY.” The locks are able to lock and unlock with this crazy invention called a KEY. Keys have been around since 2000 BC. We should have received a 24-hour notice that staff were going to enter our residence and we did not. I contacted the Knox County Sheriff’s Office, and the deputy that I filed the police report with said it was completely uncalled for that they entered my residence for a non-emergency. My privacy and my family’s privacy were completely violated at The Ardmore at Prosperity. I should add, I have asked the site manager if I can speak with a corporate district manager twice now and I have still not received a phone call from anyone. If you do not want to live in filth and you value your privacy, do NOT sign a lease with Ardmore at Prosperity. Do not let the pretty amenities draw you in. Learn from my mistake.
• MC

  Martin Castillo

  Jun 23, 2026
  5.0
  I am moving into Ardmore at prosperity from Chicago, and it is really scary to do a state to state move. I was ordering packages for my apartment, and FedEX wouldn’t honor any of my vacation holds and whatnot and are even out delivering my bed frame right now. Thankfully, I got in touch with the area manager, chinita and we are working together to get everything sorted. Easy to communicate with and ACTUALLY helpful! Before moving in, it is really assuring to know that ALL of the staff is very accommodating.
• MM

  Madison McDevitt

  Jun 22, 2026
  5.0
  The community is well kept and the staff is very welcoming! I recommend this community to anyone looking for a convenient nice place to live.
• CF

  Christina Feliciano

  Jun 9, 2026
  5.0
  So happy with our decision to move to this beautiful property. The apartments are beautiful and the amenities are amazing I couldn’t ask for a more welcoming beautiful place to live. The office staff are so welcoming and helpful I never want to move out. Best descision
• JS

  Joseph Salcido

  Apr 30, 2026
  5.0
  I recently visited at Ardmore Apts. and was very impressed not only with the facility but the management team as well very kind and very friendly and answered all my questions. The place made me feel safe and gave me still that home base feeling..