Clayton Homes

Reviews

• SC

  SteffanJudy Cress

  May 20, 2026
  5.0
  Steffan and I bought our Eagle 48 from Clayton Homes in Kingsport, where do I begin? We visited other places nothing compares to the service you will receive at this location. Heath was our sales agent and he was so wonderful to work with,great personality,excellent communications skills and a man of his word! From Heath to Keith and Kevin the awesome manager there! He runs a fabulous office and ever so greatful for that. Gina is an absolute Gem and oh so kind and precious she takes care of so much and beyond! Mike and James along with John are so accommodating to get anything fixed or explained. You can never go wrong purchasing your home through this office. We are most blessed to have our home and these kind folks that helped us get our dream . Thank you...God bless y'all!
• DB

  Danny Bird

  Aug 4, 2023
  5.0
  Great selection of homes and helpful sales staff
• AH

  Amanda Hamilton

  May 10, 2019
  2.0
  I have never written a bad review before but I was very disappointed in this business. I had been pre-qualified from Vanderbilt because I was moving to the area. I drove 1700 miles from NM to look at available homes after looking at the website pictures. When I arrived I told the younger gentleman I wanted to look at the homes. He allowed to start looking but kept returning to office as manager kept pressuring him to "make" me come in and do financials, make me stop my looking AGAIN like 4 times in order to get my lender to give them my approvals. I am disabled and it was hard enough to walk around the lot, but to have my experience changed over to a deliberate and vicious attack demanding my pre-approval to be shown to them. They went as fr as to contacting my mortgage team leader and he told them I had to approve it. They made my experience HORRID ! I would not recommend anyone on this lot as I took my business else ware even if I have to pay double. I think maybe they should have just saved me the time and effort and said we are money hungry non-professionals who could careless about what you should want or have experienced here. If they treated me on the lot like that I cannot image their help in house purchase and set -up. I went to Rogersville Clayton Homes where the customer experience means quite a bit more than a bonus check and very little professionalization.

Frequently Asked Questions About Clayton Homes