Certified by Pine Forest Apartments • Aug 30, 2026
Apartment Building
Pine Forest Apartments is located at 3005 Henderson Avenue, NW Cleveland, TN and is managed by ALCO Management, Inc., a reputable property management company with verified listings on RENTCafe. Pine Forest Apartments offers 1 to 3 bedroom apartments ranging in size from 604 to 875 sq.ft. Amenities include Air Conditioner, BBQ/Picnic Area, Bike Racks, Cable Ready, Carpeting and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 37312 ZIP code. For more details, contact our office at (423) 479-2061 and we will get back to you as soon as possible.
Location
Certified by Pine Forest Apartments • Aug 30, 2026
Certified by Pine Forest Apartments • Aug 30, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.0
30 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars0
1 star
14
JS
Joey Scott
Aug 17, 2026
4.0
Well over all is a decent place to live.
RC
Robert Carney
Aug 11, 2026
5.0
I really dont understand the bad reviews. And the reviews stating that Pine Forest was better before Alco and the new Manager took over. That is a complete lie. I have been here since my divorce in 2011. And when i first moved here it was trash, walking down the road I encountered bullets, syringes, torn baggies etc. Once Alco took over and mainly Melanie took over the place changed into a decent place to live. The other managers didnt care until Melanie came. She has done wonders for this complex and continues to improve the complex. So I figure the people leaving bad reviews broke the rules stated in the contract and are just angry they were called out on them. and the other half leaving bad reviews are the ones that didnt pay their rent. And I for one would hate to see Melanie leave because she has done so much good for the complex and the residences of Pine Forest. So for all you haters, You know what you did live with it and move on. Great job Melanie.
TL
Teresa Lehnus
Aug 10, 2026
5.0
Mrs Melanie has been a big help to me and my son. She runs a tight ship but she is a very sweet woman.
NM
Nicole Mowery
Aug 10, 2026
5.0
Melanie is really sweet and has a big heart! She is a wonderful land lady!
AC
Alison Chambers
Jun 25, 2026
1.0
Edit on 7/21/26 to say;
As you can see i was replied to and told to contact them to discuss things, i reached out TWICE and Melanie IGNORED me. Really goes to show what kind of place this is lol.
I would never recommend this apartment complex to ANYONE.
When we moved in, the apartment was dirty and clearly hadn’t been properly cleaned. I’m talking grime caked under the appliances. But honestly, that was the least of the issues once we got settled in. Within days, we realized there was a major roach infestation. I’m not talking about seeing one every now and then, I mean roaches constantly. Everywhere. Even in the daytime. It got to the point where we couldn’t feel comfortable in our own home.
We brought our concerns to management multiple times, but felt completely dismissed. Melanie was difficult to deal with. She was invasive, rude, abrupt, and made us feel like we were the problem for bringing up legitimate concerns about the condition of the apartment. She kept repeating, “My professional exterminator says there’s no sign of roaches.” Yeah, okay. He was in my apartment for all of 2 minutes. How can you do a thorough inspection in 2 minutes?
There was ALWAYS animal feces everywhere in the grass. You can’t even walk to the dumpster without stepping in dog crap, which is disgusting and unhygienic.
I spoke with neighbors who told me they had been dealing with serious bug problems long before we moved in, so bad that bugs were coming through electrical outlets, and management wasn’t doing anything about it.
The situation with the bugs and management was so bad that we ended up moving out less than 2 months after signing our lease. Moving is expensive and stressful, especially with a one-year-old, and leaving that quickly was never part of the plan, but the conditions were that severe.
If you’re considering living here, I would strongly recommend looking elsewhere. Our experience was incredibly disappointing, and from my research, we aren’t the only ones who have had these issues at Pine Forest. Do not fall for the trap!
Frequently Asked Questions About Pine Forest Apartments
What types of apartments are available at Pine Forest Apartments?
Pine Forest Apartments offers 1 to 3 bedroom apartments ranging from 604 to 875 sq.ft.
What amenities does Pine Forest Apartments provide?
Amenities include Air Conditioner, BBQ/Picnic Area, Bike Racks, Cable Ready, Carpeting, and more.
Is Pine Forest Apartments pet friendly?
Yes, the property welcomes both cats and dogs as it is pet friendly.
What are the office hours of Pine Forest Apartments?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What is the contact phone number for Pine Forest Apartments?
You can reach Pine Forest Apartments at (423) 479-2061.
Where is Pine Forest Apartments located?
It is located at 3005 Henderson Avenue, NW, Cleveland, TN 37312, USA.
Are there any dental services near Pine Forest Apartments?
Yes, nearby dental services include Olmstead Dental, Dr. John Stanbery, May & May Dental, and May and May Dentistry.
What nearby dining options are available close to Pine Forest Apartments?
You can visit The Gondolier, which offers pizza, Italian, and Greek cuisine nearby.
Is there a coffee shop close to Pine Forest Apartments?
Yes, Together Cafe Cleveland, a coffee shop and smoothie/juice bar, is located nearby for your convenience.
What nearby services can assist with home inspections or insurance?
Nolan Swanson Inspections offers home inspection services, while Farm Bureau Insurance provides auto and general insurance nearby.
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