The Flats at Lancaster

Reviews

• AC

  Audrey C

  1 day ago
  5.0
  Me and my husband were in the process of getting our electrical statement. This is our first time doing this and we ran into some confusion (another person put our building number for the same reason). After talking with Amanda, she not only settled our issue but she got it handled herself completely taking the task of resigning up off our hands SAME. DAY. (we didn’t even ask her to do that). She also managed to get a discount! She has a lovely personality and great customer service that makes new clients feel reassured that they picked the right place.
• SC

  steven cortez

  Jun 10, 2026
  5.0
  Amanda was so wonderful to me and so helpful I really appreciate the hospitality. I would recommend these apartment complex as to all and any one of my acquaintances.
• JT

  Joshua Typology

  Apr 30, 2026
  5.0
  Ok…Amanda at Lancaster flats is one of my new favorite people in the world. She went above and beyond to be able to help me with my new move-in. Rarely do I run into someone who genuinely and truly loves what they do and takes pride in their job like Amanda does. She’s exceedingly helpful, conscientious, professional and fun. To say I was coming from one of the oddest situations I’d found myself in would be an understatement and she was understanding, hopeful the whole way and a bright spot in a situation, if not for it being so ridiculous, would seem pretty dark. And I have the documents to prove it. All of them. So many of them. So..so..so many of them. All of which she was willing to convert to PDF if necessary. So many. Amanda and the Flats are great. Outstanding experience so far.
• TN

  Trinity Nichole

  Apr 8, 2026
  2.0
  My husband and I moved here in November of 2022 into a 1 bedroom 1 bathroom unit (#143). We LOVED it! This was our first home together and we couldn’t have asked for a better place. The unit was gorgeous, modern and our neighbors were lovely. In March of 2025 we decided we wanted more space, but couldn’t move out into a house yet, so we moved over to the 2 bedroom 2 bathroom unit (#156). This was 100% the worst mistake we could’ve made. There were some troubles in the beginning but maintenance did fix those; however, once we got settled after a few days, we started to smell cigarette smoke HORRIBLY. Our neighbors on the other side of the building smoked in their unit and it smelt up our entire unit. Our bedroom and bedroom bathroom were the worst. There were times we couldn’t even sleep or bathe in there due to how bad the smell was. My husband also has asthma so he struggled as well. We complained numerous amounts of times. Verbally, through maintenance requests and through text message request. We would always be told they knew who it was and that it was taken care of but it wasn’t. Even up until the day I turned my keys in and mopped my way out of the unit for the last time, the entire unit smelt so strongly of it. We also smelt their food…. every. single. day. The smell would be so strong it would stick to our clothing and we’d have to leave the doors open for hours each day after work. Granted, people have to eat and this wasn’t their fault but it still ruined our living experience. We hate how drastic our experience changed once we moved to the 2 bedroom unit. I normally don’t write reviews but I truly feel sorry for the next person who pays to live in our old unit. For the amount we paid for rent, it was insane that we constantly had to deal with the cigarette smoke. If you get put into a unit with neighbors who are considerate of others, this would be a wonderful apartment complex to rent from. I just wish this issue would have been solved better for us because in the lease this is listed as a no in unit smoking apartment complex and that was not followed through AT ALL.
• DH

  Derrick Houston

  Feb 27, 2026
  5.0
  Amazing experience with moving in. Amanda was amazing and super helpful She assured I was set and had all my paperwork good to go Walked me through the steps needed and was very patient with me. Highly recommend. Amazingly clean and quiet apartment complex