Platinum Realty & Management

Reviews

• SS

  S

  6 days ago
  1.0
  I’ve never encountered a rental management company charging a $500 administrative fee on top of a $100 application fee. What’s even more concerning is what this fee supposedly covers: processing paperwork, conducting routine property inspections, and removing the property from rental listings once it’s leased. Aren’t these standard responsibilities of a property management company that the property owner is already paying them to handle? If tenants are being charged an additional $500 for these basic services, what exactly is the property owner paying the management company for? On top of that, applicants with credit scores in the 600s are expected to pay double the security deposit. Between the application fee, administrative fee, security deposit, and first month’s rent, the upfront costs are excessive. I understand that rental companies have operating expenses, but these are normal costs associated with managing rental properties. Passing them on to tenants through an additional $500 fee seems unreasonable, especially when tenants are already facing substantial move-in expenses.
• HF

  Henry Frasier

  Oct 7, 2026
  5.0
  I had a great experience speaking with Dino. Very professional and easily answered every question I had.
• CP

  Chris Parks

  Oct 7, 2026
  5.0
  Dino is always friendly and accommodating
• CD

  Charles Drennan

  Oct 7, 2026
  5.0
  I would highly recommend the Platinum team!
• A

  최평근

  Sep 22, 2026
  5.0
  I had an issue with my AC not cooling, and the response was incredibly fast. The maintenance team was polite, efficient, and got the job done right away. Excellent service and great communication from the property management!