Parks at Nexton Apartments

Reviews

• AA

  Austin Allex

  Jun 15, 2026
  5.0
  Great experience from start to finish, even with a short-term lease during a stressful move between homes. Kelly made the application process incredibly easy and literally walked me through it step by step, and even provided a video of the apartment before move-in. Beth was always so kind and a joy to talk to, and Taylor was super helpful on move-in day and made sure I had everything I needed. The head of maintenance was also awesome! funny, quick to respond to my request and had the request handled within just a few days. Everyone here has been friendly, helpful, and supportive throughout the entire process. I truly appreciated the experience and will miss this community!
• SL

  steve land

  Jun 15, 2026
  1.0
  No customer service
• SD

  Summer Duncan

  Jun 9, 2026
  5.0
  Kelly was very helpful with the whole move in process! She was very attentive and made it very easy on us! We love the place, very nice area around as well! I recommend you working with Kelly 100%!
• CC

  Christie Carson

  Jun 3, 2026
  5.0
  I have been living here since December 2025 and everything has been great! The move in process was smooth and the staff went above and beyond in making us happy with our apartment. The maintenance staff has been great especially Jeff. Always outgoing and polite. He really takes the time to get whatever issue I have resolved.
• JT

  Jackie Tomkins

  Apr 22, 2026
  2.0
  I’m giving this property 2 stars because Taylor in the office has been excellent to work with and has always been professional, responsive, and helpful. However, prospective residents should be aware of several ongoing maintenance and cleanliness issues before signing a lease. The amenities and common areas have been poorly maintained for months. The pool grills have not worked since at least March, and several long-term residents told me the issue existed even before I moved in. Residents have been instructed to purchase and bring their own grills to the pool area, which is unacceptable considering these amenities are part of what we pay for. The broken grills are also not marked with any caution tape or warning signs, despite visible rust and metal debris around them, creating a potential safety hazard. The pool bathrooms are in poor condition. They are accessible without a fob, making them effectively open to the public. There is frequently no toilet paper, the dispenser is broken, and there is no soap dispenser or hand soap available which is a health violation. Basic restroom supplies and sanitation should be consistently maintained. There are also issues with the pool entrances. Two of the entrances are malfunctioning, leaving only one operational entrance/exit, which raises safety concerns. The hallways leading to the apartments are consistently dirty and filled with debris, including trash, dust, hair, bugs, stains, and gum. The property would benefit greatly from regular deep cleaning, power washing, and general upkeep of common areas. It’s disappointing to see these conditions, especially during the summer when residents expect to use and enjoy the amenities they are paying for. For the cost of living here, maintenance and cleanliness should be a much higher priority.