Palmetto Grove

Reviews

• BB

  Briana Brynmor

  Oct 5, 2026
  1.0
  My husband and I scheduled a tour through the website. When we came into the office, the leasing lady was surprised to see us. She said our tour didn’t come through on her end. I’ve worked in leasing, so I understand that glitches like that can happen. However, she told us that she was not allowed to take us on a tour because it was raining and the golf cart doesn’t have wind shield wipers. She said it was a liability. She offered to show us a video instead and to schedule a tour for a different day. We explained that we live 6 hours away and are only in town for the day, so that wouldn’t work for us. We said we would be fine with walking, and she said no. Still a liability. Please note, it was drizzling at worst. Again, I worked in leasing. We usually offered to let people follow us in their car when the golf cart was not an option. No alternatives were offered to work with our situation. Very disappointing as we were looking forward to seeing the apartments. Would not want to trouble shoot with the office if I was a resident. Very unempathetic.
• LB

  Lia Bastida

  Sep 4, 2026
  5.0
  I love living here. Parking ✅Office staff ✅ Maintenance crew✅. I don't understand why more people don't live here. 🤷
• LM

  Lisa Middleton

  Jul 30, 2026
  4.0
  I had a long history with Palmetto Grove. I moved in back in 2012 when it was named Berkshire. The location was central to my jobs and I loved the apartment. I knew my time to leave was in the near future when they covered the skylight in the dining room 😭. Also, a big rat came in through the fire place. The maintenance man came and got it after I caught it in a trap. That was it. I knew I wasn't going to renew my lease. Bitter sweet...I been there a long time. It was home.
• LW

  Louis White

  Jul 6, 2026
  5.0
  The maintenance at this apartment is very excellent , i put in a work order and 15 minutes later maintenance was there and completed everything that needed to be done . VERY EXCELLENT would definitely recommend this place to anyone.
• DE

  dariana esparza

  Jul 2, 2026
  1.0
  If you plan on renting here, DONT!!! Maintenance people don’t really help or say they did the job and didn’t. The pools are rarely open, the one on crossroads is dirty. The apartments have roaches no matter how clean you are. Once I brought it up to the office that I needed them to come inside to spray, they told me that I’d be put on a list and to this day I never seen them come into my apartment to spray on Tuesdays. Walls are extremely thin, the rooms don’t look nothing like the display ones. My kitchen floor has a huge dip to where it feels like it will collapse into the downstairs apartment. This has not been a pleasant experience. The office never answers the phone. Half of the electrical plug ins don’t work at all. They have light switches that lead to not turn anything on. The only thing that looks good is their leasing office. Will never be renting here ever again. Paint on walls suck and doors sticking due to them painting the doors. What’s crazy is when my requests get denied I go up to the office and tell your workers at the front of these issues I’ve had. They tell me we will put you on the list. So the fact that yall don’t keep records or care enough to solve the issues basically is insane by putting this on me. When I first moved there my dryer wasn’t working and I put the request in and no one came to check. After 2 weeks I went in person to the office to get it fixed and they finally sent someone. After I saw the maintance person, he looked at my dryer and said I can’t fix it, I’ll get someone higher than me to come fix it. So I’m waiting and waiting and I had enough. Essentially had to wait 1 month before they even fixed it. Whats crazy is i have to go up to the office to even say anything to get it fixed. If they even do it because yall say you’re going to do something and don’t.

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