The Watch on Shem Creek

Reviews

• NW

  Nick Wright

  Aug 21, 2026
  5.0
  We loved our tour with Gina! She’s the kindest soul and was super helpful!
• AD

  Alexandra Dougherty

  May 27, 2026
  1.0
  Absolutely do NOT live at The Watch on Shem Creek. Living there was one of the worst experiences I’ve ever had. From the moment I moved in, the apartment smelled terrible and had ongoing mold issues, ant infestations, broken AC problems, and constant maintenance issues that were never properly resolved. The apartment constantly smelled musty and like mold no matter what I did. Friends would immediately comment on the smell, and there were times people told me my clothes smelled like the apartment because the odor clung to everything. I tried deep cleaning, hiring professional cleaners weekly, dehumidifiers, air fresheners nothing fixed it because the issue was clearly coming from the apartment itself. Management repeatedly claimed there was “no mold,” yet they would cut open drywall, repaint over areas, and within months the mold would grow right back through. During this process, large portions of my apartment were covered in plastic sheeting for over a month while I was still expected to pay full rent and live there with no accommodation or relocation assistance. I was constantly sick while living there, and after moving out those health issues completely disappeared. I also had to throw away a huge amount of furniture and belongings because mold spores had spread onto them. The ant infestation was horrible. I had ants crawling on me in my bed, and the issue became so bad it ruined my $6,000 couch. Management kept blaming “pest control” issues when the real problem was improperly sealed doors, windows, and bathrooms which I eventually had to reseal myself. I also went through two summers with barely functioning AC. When I complained, the property manager talked down to me and claimed I “didn’t know how to use an AC unit.” After contacting corporate, it was confirmed the AC system was actually blown and multiple residents were dealing with the same issue. Instead of apologizing, the property manager yelled at me for contacting corporate. One of the most disturbing incidents involved management bringing in an ozone machine to supposedly remove the smell. They initially told me my dog could remain inside while it was running. When I questioned how that could possibly be safe, they suggested I could sit in another room with my dog while it operated. Within minutes, it felt like the oxygen was being sucked out of my lungs. I later learned ozone machines can be dangerous to both humans and pets and are not supposed to be used in occupied spaces. After that incident, management agreed to let me out of my lease. I had written confirmation that my lease would be terminated and my security deposit refunded, but after I moved out, I was contacted by a lawyer asking me to sign paperwork and an NDA agreeing not to sue them. I declined. To this day, I still cannot get maintenance records from them despite repeatedly requesting them. This place was unhealthy, poorly managed, and one of the most stressful living situations I’ve ever experienced. Please seriously reconsider before signing a lease here.
• RV

  Rouzy Vafaie

  Apr 20, 2020
  5.0
  What can I say about The Watch ... everyone that works there is awesome. Something goes wrong, boom its fixed. I've thought about moving a few times when my lease is up and I just don't feel I'd get the same level of service anywhere else to be honest. So, 3 years and 3 apartments later, I'm still at The Watch because you just can't beat the location and quality of service.
• LW

  Lauren Wyant

  Feb 21, 2018
  5.0
  Hands down this is an amazing apartment complex! Its pet friendly and tucked back from the main road and right along Shem Creek. Its close to the bridge and 526, making commutes easy. The staff is friendly and helpful. Hunter and Pam are our go to ladies! They truly go above and beyond to make this place home for us!

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