Kuester Management Group is a family-owned HOA management company in Charlotte area created with the mission to build strong long-term partnerships with our valued clients. We understand that each community is different, and have been helping create communities that withstand the test of time for over 40 years by identifying the specific needs of each of our partners and creating service plans that match their unique needs and goals. Our team currently provides professional HOA management and property management services to nearly 30,000 homeowners throughout the Carolinas. With our headquarters in Fort Mill, SC, we are dedicated to providing comprehensive community association management to HOA's throughout the Carolinas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.