Heartwood Homes is a Columbia-based property management company serving Columbia and Lake Murray since 2018. We specialize in both short-term and long-term residential property management for investors and property owners, with a hands-on, local approach.
Managing over 175 properties across the Midlands, we combine a hospitality-driven mindset with disciplined long-term rental operations to deliver strong performance across every asset.
Our team handles marketing, pricing, leasing, tenant screening, maintenance, cleaning, and detailed owner reporting. With responsive, in-house maintenance and a focus on protecting each property, we deliver consistent, dependable results for owners.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.