Mateus Realty

Reviews

• PP

  PARROT22HEAD

  Mar 28, 2026
  5.0
  This was working with LUIS. I had the benefit of HIS 50 yrs experience as a realtor. This was my first time selling house alone. He spent time to get to know my need to sell and the next place I would move to. He answered all my questions (which were many), he was my resource and was a very patient presence throughout. Mr Luis returned every call back and kept me apprised on how the flow of communication was going w/ the buyer / agent every step of the way . Sold my House on March 13, 2026 after the second viewing. Luis is very knowledgeable of his area he serves and was able to get me community resources when the blizzard hit. I will recommend him to anyone! Joanna Gonzalez-Mulvey satisfied customer.
• BB

  Bonnie

  Mar 4, 2026
  5.0
  I recently worked with Luis Mateus to sell my Pawtucket home, and I couldn't be happier with the results. Luis is an absolute expert who truly knows the market. What impressed me most was his responsiveness and his sharp eye for the little details that make a big difference. He made sure everything stayed on track from start to finish. If you’re looking for a top-tier agent, do not hesitate to hire Mateus Realty!
• OD

  Omar D

  Feb 2, 2026
  5.0
  A+ Recommended
• RG

  Rick Gonzalez

  Jul 1, 2023
  1.0
  My family recently purchased a home remodeled and listed by this agency. It was a foreclosure that was fixed and set up with all new appliances. A couple weeks after moving in we started having issues with all the appliances. Our “new” fridge stopped working and when we asked if they had receipts for manufacturer warranty we got no reply. When we called the manufacturer themselves and had them come out to inspect we were told the fridge was actually used and parts had been swapped out so the warranty was annulled. It looks like they bought a new looking used fridge that was barely working to put in the house for the showings in order to secure offers. We now have to spend several thousand dollars on a new fridge because they duped us into thinking the appliances in the home were new. This is after we had to spend several hundred dollars properly re-installing the dishwasher they drilled into our kitchen without connecting to the water line. So we had to pay someone to un-drill it, connect to the water, and re-drill it. If you’re thinking of buying a home from this agency definitely inspect all the appliances carefully and demand receipts/proof of purchase for your protection. They appear to deal in very bad faith in our experience.
• FN

  Ford Nitrus

  Mar 30, 2017
  5.0
  Jeff Mateus provided amazing level of Professionalism, as well as a highly Personal level service and support. From the beginning, when he extended the courtesy to respond back to us regarding another firm’s listing, even when the listing agent, nor our previous "Realtor", bothered to, he has maintained extremely prompt and accessible communication, even around our difficult availability. Ever since we decided to work with Jeff, all of our previous issues have vanished. He always kept our interests in mind. He was always honest and straight-forward with us regarding all aspects of the search, pointing out the positives, and assuring whether any negatives were acceptable to us. I highly recommend Jeff for all matters of Real Estate. Our buying experience was excellent, and we hope to work with Jeff again in the future.