Brookdale Apartments has recently undergone an exciting transformation to the apartment interiors, common areas, and building exteriors. Renovations to our apartment homes include gorgeous, brand-new kitchens with stainless steel appliances, white quartz countertops with a breakfast bar, beautifully appointed bathrooms including new ceramic tile, in-unit energy efficient washers and dryers, and luxury plank flooring throughout. We also offer EV charging stations, so you can have peace of mind knowing you’ll start each day with a full battery!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.