The Garden

Reviews

• TT

  Teeth

  Sep 6, 2026
  2.0
  Lived here for a year. Apartment itself was beautiful and had a very convenient layout. Hence the extra star. The management is horrible - I've moved a lot over the years due to work, have lived in 6 different apartment complexes, and no management was anywhere near as bad as this one. My mailbox door was jammed and it took a month to get that figured out. When it was time to cancel/renew my lease, they sent me one email and never followed up. I was busy with work, missed that one email, and ended up having to pay an extra full month's rent. When I mentioned it would be useful to follow up with tenants at least once on things like lease renewals (which has been the case with every other apartment complex I've been at), the response was "Actually, that's the tenant's responsibility". Well...yes, it is. That doesn't mean you can't follow up and make sure it didn't go missed if you didn't get a reply. The problem is that this attitude is prevalent in most things - they will do the minimum possible when you have any issues. Packages are left outside the front door - there's no way for delivery staff to bring things in. You aren't allowed to use a door wedge to hold a door open when moving in and out. As others have said, the outdoor space is shared with a cafe next door. When I finally moved out, even the staff from the moving company I used were surprised at how unhelpful and difficult the apartment staff were, and mentioned they'd leave a review for the property on their own state board. It's unfortunate because the property is actually well located and the units seem well designed. The very low quality management however is the dealbreaker.
• KK

  K&M

  Jun 17, 2026
  1.0
  INCREASING PRICES, DECREASING QUALITY: HORRIBLE EXPERIENCE LIVING AT THE GARDEN. ZERO respect for residents. ZERO effort to right their wrongs. No moral compass -- the WORST kind of people to deal with. 😡
• AP

  Ashley Peoples

  May 9, 2026
  1.0
  Do yourself a favor and do not move to Residencies at the Garden unless you: 1. Want your emails and concerns ignored by management. 2. Want to call the emergency maintenance line and get ZERO response. 3. Want random strangers hanging out in the “private” courtyard your rent helps pay to maintain. 4. Want to slip on icy sidewalks because snow isn’t shoveled for days in the winter. 5. Want your packages consistently left out on the street where anyone can take them. 6. Want to risk a $40+ parking ticket while unloading groceries because the designated loading zone is constantly occupied — sometimes even by management. 7. Want to risk injuring yourself while trying to replace a smoke detector battery on a ceiling over 10 feet high because maintenance no longer handles it. Bottom line: If you want to live in an increasingly hostile environment with EXTREMELY poor management, then the Garden is for you.
• LR

  Lauren Russo

  Jan 8, 2026
  5.0
  Listen, I need to defend the neighborhood a little. I’ve been living in the Morten House for two years with my partner. I am a young woman, I work weird hours (often home at 11pm). I walk everywhere at all hours of the day and I have never once felt unsafe. I LOVE this neighborhood. I love that there are two coffee shops within walking distance and a library. I love the proximity to PNC Park and Heinz Field. I love that Allegheny Commons is across the street and hosts so many events, including an awesome farmers market in the Summer/Fall. There are so many breweries, Randyland, The Mattress Factory, National Aviary, Children’s Museum… I literally can’t say enough good things about the charm of the Mexican War Streets and its hidden gems! Plus if you take the bus, the station is right across the street. As for the Morten House specifically - we love our apartment. We love that we don’t walk directly into the kitchen, we love the size of our closets and the amount of storage space we have. Maintenance has been good to us thus far, and while I know that sometimes management can be difficult to get a hold of, and yes, sometimes the key card for the parking garage doesn’t work (street parking is usually easy to come by on Federal street at night), and the gym is so small and sometimes doesn’t have wipes, I truly love living in the Morten House.