The Garden

Reviews

• KK

  K&M

  Jun 17, 2026
  1.0
  INCREASING PRICES, DECREASING QUALITY: HORRIBLE EXPERIENCE LIVING AT THE GARDEN. ZERO respect for residents. ZERO effort to right their wrongs. No moral compass -- the WORST kind of people to deal with. 😡
• AP

  Ashley Peoples

  May 9, 2026
  1.0
  Do yourself a favor and do not move to Residencies at the Garden unless you: 1. Want your emails and concerns ignored by management. 2. Want to call the emergency maintenance line and get ZERO response. 3. Want random strangers hanging out in the “private” courtyard your rent helps pay to maintain. 4. Want to slip on icy sidewalks because snow isn’t shoveled for days in the winter. 5. Want your packages consistently left out on the street where anyone can take them. 6. Want to risk a $40+ parking ticket while unloading groceries because the designated loading zone is constantly occupied — sometimes even by management. 7. Want to risk injuring yourself while trying to replace a smoke detector battery on a ceiling over 10 feet high because maintenance no longer handles it. Bottom line: If you want to live in an increasingly hostile environment with EXTREMELY poor management, then the Garden is for you.
• CH

  C. Hardy

  Apr 9, 2026
  1.0
  Do yourself a favor and DO NOT MOVE to The Garden. My daughter currently lives here, and I visit often. Over time, I’ve watched the quality of this property go down significantly. At this point, management is basically nonexistent. - Emails to the property manager go unanswered. - Calls to the emergency maintenance line are ignored—even in urgent situations like after-hours lockouts. - Packages are frequently left outside and are sometimes stolen. - After heavy snow, sidewalks may go several days without being plowed or salted. - Customers from the Mayfly market are allowed into the supposedly “private” resident courtyard and regularly use the space. It does not seem safe to have random strangers hanging out in the courtyard. - The only time management communicates with residents is to announce yet another service they’re discontinuing. For example, they stopped replacing smoke detector batteries. Supplying the battery isn't the problem, but the fact that apparently all residents are now expected to buy ladders just to reach the smoke detectors. - Maintenance requests are not completed in a timely manner, even essential appliances like washing machines. Also, don’t trust the reviews posted on their website. Negative reviews are filtered out and never get published. The majority of the 5-star Google reviews are from 1-2 years ago when the better management team was around. I wish I could give them 0 stars. We cannot wait until the lease is up so my daughter can move out. Good riddance to The Garden.
• JJ

  John

  Jan 17, 2026
  1.0
  My cousin lived there and said after the management changed things went downhill very quickly. The place was no longer clean and simple concerns were not responded to by management. This is unfortunate as the apartment complex has great potential and there is a lot to do in the neighborhood. However, based on her very negative interactions with management and their failure to show any courtesy or response I would definitely not recommend this place.
• LR

  Lauren Russo

  Jan 8, 2026
  5.0
  Listen, I need to defend the neighborhood a little. I’ve been living in the Morten House for two years with my partner. I am a young woman, I work weird hours (often home at 11pm). I walk everywhere at all hours of the day and I have never once felt unsafe. I LOVE this neighborhood. I love that there are two coffee shops within walking distance and a library. I love the proximity to PNC Park and Heinz Field. I love that Allegheny Commons is across the street and hosts so many events, including an awesome farmers market in the Summer/Fall. There are so many breweries, Randyland, The Mattress Factory, National Aviary, Children’s Museum… I literally can’t say enough good things about the charm of the Mexican War Streets and its hidden gems! Plus if you take the bus, the station is right across the street. As for the Morten House specifically - we love our apartment. We love that we don’t walk directly into the kitchen, we love the size of our closets and the amount of storage space we have. Maintenance has been good to us thus far, and while I know that sometimes management can be difficult to get a hold of, and yes, sometimes the key card for the parking garage doesn’t work (street parking is usually easy to come by on Federal street at night), and the gym is so small and sometimes doesn’t have wipes, I truly love living in the Morten House.