Hawthorne Manor

Reviews

• SC

  Shaquira Cruz

  Jun 29, 2026
  1.0
  It's incredibly frustrating to pay $215 per month in mandatory amenity fees on top of rent and then not actually have access to the amenities that were advertised during our tour. We were specifically told that, as residents of a sister property, we'd have access to the pool at Bright Oaks (less than 10 minutes away). Now we're being told that only Bright Oaks residents can use that pool because they've reached "capacity" for the summer. I even tried to go on a Monday—my only day off as a healthcare worker—and was turned away. Management's solution was to use the Regency pool at another sister property (20 minutes away), except that requires a pool pass... and, conveniently, they're out of passes and I've been placed on a waitlist. So I'm paying hundreds of dollars every month for amenities I can't actually use. If pool access is limited, subject to capacity, or not guaranteed, that should be made clear before people sign a lease—not advertised during tours as a benefit of living here. It's unacceptable to continue charging the full $215 monthly amenity fee while residents are denied access to one of the main amenities they were promised. Very very disappointed by the misleading advertising and lack of accountability.
• VS

  Virginia Sanderson

  Jun 14, 2026
  1.0
  The hallways always smelled like marijuana and the office did nothing about it accept send emails hoping residents would comply. I could not use my kitchen sink or water in the kitchen, for the first three days I moved in yet was not given any kind of compensation. I was on the first floor and could not use my sliding glass door for almost two months because it was broken and a new one had to be installed. Again, no compensation for the inconvenience. I had to break my lease early unfortunately due to a job transfer out of state. I was always on time with rent and utilities while there. Yet this place could not see fit to cut me any slack because my job was moving me. I have them at least a 30 day notice. They still charged me another month rent because I couldn’t give 60 days notice and over $3,000 for breaking my lease early. Do not rent from Hawthorne they do not care about people only money.
• AA

  AUBSY

  Jun 6, 2026
  5.0
  Was looking for an apartment this was the third place I looked at and by far the best one what made it great was the customer service Chloe was amazing she showed me all the apartments available she broke down the lease and everything that I needed to do. She was very knowledgeable which made the whole process so easy. It’s too bad that the other apartments didn’t have employees such like Chloe or I would have rented from them. She made the whole experience great and then in a short amount of time I signed a lease and moved in very pleased with my Experience
• SM

  Sardor Muhammadiev

  May 13, 2026
  5.0
  Very clean area liked
• SM

  Sardor Muhammadiev

  May 13, 2026
  5.0
  Very clean area l liked