The Regency

Reviews

• CY

  Charlotte Yingling

  Jul 14, 2026
  5.0
  Our manager Chelsea is the best. She is pleasant and does her best to keep this facility running smoothly.This apartment complex needed her. With her I am sure she will bring many people to the Regency. Word of mouth has always been what brought people here but a great manager is a plus.
• KO

  Ken Outly

  Jul 13, 2026
  5.0
  Chelsey is such a pleasant lady and she does a great job especially with her monthly get togethers. She also goes above and beyond doing things since the custodian is out for a extended period of time. She’s always available to listen when a resident has a concern. She is a asset to AR Ken & Carol Outly Apt 428
• JD

  Joseph DiNapoli

  Jul 13, 2026
  5.0
  My wife and I have lived at the Regency for approximately 2 years and would like to single out the current Property Manager Chelsea, who is the reason we gave a 5 star rating. Her efficiency at her position and Personality are 100%. She is a great communicator and walks the property every day. We are happy that she is here.
• MM

  Michelle Mccoy

  Jul 8, 2026
  3.0
  I have lived here for 2 years now. I love my apartment spacious and perfect amount of living space. The lobby and penthouse party room are amazing. Chelsea our manager has been doing a fantastic job trying to enforce rules and keep up with the needs of the building. Chelsea does montly fun events. My biggest con is the security is aweful. They do not have working cameras and the area near the shopping center is not safe. I have had to call the police several times for people who have tried to get into the building and several disturbances in the parking lot. The pool is shared with several AR communities. It is not a very big pool and several times have been over crowded. I am very disappointed in the security and the AR corporation to provide a gated secure building and there idea of sharing the pool with other communities. This is not ideal for residents of The Regency. There are several apartments smelling like weed that goes through the hallways. The building is non-smoking. This is not enforced well.
• RA

  Ruba Al-Abduallh

  Jul 6, 2026
  1.0
  We had a very disappointing experience with the leasing office staff. We found a one-bedroom apartment listed as available on three different websites. Before making the trip, we called the office to confirm that the apartment was available to view, and we were assured that it was. We drove nearly two hours from Ohio only to be told, upon arrival, that there was no apartment to show us and that the staff could simply print out the floor plan. We could have easily accessed the floor plan online ourselves—we certainly didn’t need to drive two hours just to receive a printed copy. The leasing agent was not helpful and did not provide accurate information, which resulted in a complete waste of our time. Before visiting, I had read a review mentioning that some people felt they were treated differently. While I can’t say for certain that was the case, our experience left us feeling unwelcome and disappointed. It’s unfortunate because the property itself is beautiful, and we were genuinely interested in renting there. In fact, we were prepared to offer six months’ rent in advance. Unfortunately, our experience with the leasing office completely changed our minds. I hope management addresses these issues, as the professionalism of the office staff should reflect the quality of such a nice property.