Kensington Club

Reviews

• JG

  Joel Garcia

  Aug 25, 2026
  5.0
  It was really good. Went over the options. It was very helpful
• GP

  Georgia Peach

  Aug 20, 2026
  1.0
  Was going to rent here, a friend of mine washer has been broken for 6 months plus. Half the community doesn’t even have proper air conditioning and their plumbing is shit I’m always scared to use my friends restroom there stuff coming up from other ppls houses. Ewwwl. I wanted to move in and then also my friend could get a discount but honestly they don’t care about this property or their employees. We were out walking and heard the property manager talk to her staff really crazy 😳
• BB

  Brandan Busman

  Aug 17, 2026
  1.0
  EMERGENCY water shut off valve is broken and maintenance said word for word they don’t want to replace it because they “don’t trust it and would have to shut water off to the building to replace it, which they don’t like doing”. This puts my entire unit and all belongings at catastrophic risk to be flooded/ruined if a pipe is to burst without an operable emergency shut off valve. PA code requires a functioning emergency water shut off valve and Kensington club will not replace the broken valve. To reply to your inaccurate response, the emergency shut off valve IS broken. Ask your head maintenance guy who told me this to my face after the property manager left my unit. Just like the rest of the reviews, your response time to maintenance requests is absolutely awful and you don’t have a single positive review regarding how you take care of residents’ units that are outdated and run down. To be clear, a water softener uses salt to soften hard water. I was willing to pay your tech to install the water purification system I purchased after sending a sample of the water in my apartment to a lab for analysis, which showed the water was contaminated with metals, chlorine, sediment, copper, mercury, and PFAS. Consult with your head maintenance tech who will confirm he “doesn’t trust” the emergency shut off valve since it doesn’t shut the water off to my unit.
• MC

  Michael y mary Colome

  Jul 20, 2026
  1.0
  I do not recommend renting at Kensington Lancaster , what makes this place horrible are the poor management of maintenance supervisor and some office employees , you open a ticket for a repairs they come months later and don’t even resolved the problem / water leaks /water damage / mold /etc instead cover everything up with some painting and wall caulk and call it a day . Smells/Bugs coming out from behind of shower due to the water damage I have multiple air fresher in the bathroom and clean several times a week but they won’t fix it . Central AC do not cover the home , giving two window AC to used into the central AC was fixed apparently per maintenance supervisor they were taking the two window AC back because central was fix when I let her know the bedrooms temp where 80’s she said that was normal because because her bedroom at her house where 87 . maintenance supervisor lies through her teeth could not be more unprofessional . They show up unannounced as if tenants do not have rights, I have opens several tickets to have floors check seems when the floor where installed items where left underneath ripping through the so call new floor installed . I went to there office to remind of the bathroom leaks , water damage multiple emails and tickets placed the young lady that actually rented and did my papers was there , she told one of the manager about my situation and was treated like crap right in front of me , I felt bad for this young lady. If you want to live where you have no right as a tenant , nothing is fixed , upper 80 to upper 90 temps AC cover maybe half of your home if that ,so call pool open a month into the summer , Maintenance leave all your lights on when entering your appt unannounced, slamming your front door so hard when you got home the handle was loose ( ring Camera). Un fix water damage , broken items tape together as if tenants won’t notice . I have even receive other tenants/ apartments rent due letter attach to my door , which are not ours putting tenants info out there . Attached the before and after pictures of our master bedroom bathroom 4 months still not fixed but covered up .
• RO

  Renay Owens

  Jul 10, 2026
  5.0
  I’ve been living here for almost a month. I love the place me and my son really love the place. It’s bigger than what I used to live in the people. Here are friendly and the management is great. Feels like home