520 Lofts

Reviews

• DG

  Daniel Gonzalez

  Sep 20, 2026
  5.0
  Maintenance is always super responsive
• LA

  Llesiram Arroyo

  Aug 8, 2026
  5.0
  Naomi and Chelsy were super helpful in guiding us during this process. The service they provided to us was excellent and overall just nice and very welcoming! Thank you guys again!!!
• CV

  Chris Varallo

  Jul 31, 2026
  1.0
  I’ve been a resident here and I’m writing this because I’ve run out of other options. For over two months I’ve dealt with sustained noise from the unit above mine — doors slamming hard enough to shake my walls, stomping, shouting, and a dog left to bark for 30+ minutes at a stretch, often past 1 a.m. I have a toddler who loses sleep to it night after night. I did this the right way. I filed a detailed written complaint on June 3 with specific dates and times, and I have three separate police calls on record. Management replied once to say they were “assessing the situation,” then went silent. Seven weeks later nothing has changed and no one has followed up. I didn’t want to write this — I wanted it handled quietly. But when management acknowledges a documented, ongoing problem affecting a family with a young child and then stops responding, future residents deserve to know. I’ll gladly update this if it’s resolved.
• AA

  Amaury

  Jul 14, 2026
  4.0
  Had an AC issue during one of the hottest weeks of the summer, and at first it didn't seem like the problem was being taken as seriously as it should have been. A few maintenance guys tried to help, but Mike A. came through, quickly identified the issue, and got everything working again. He kept a positive attitude, understood how frustrating it was to be without AC in that kind of heat, and took the time to make sure the problem was actually fixed. We need more maintenance guys like Mike!
• KM

  Kara Mazer

  May 31, 2019
  2.0
  This place looks nice and new, and then you move in and realize the walls are paper thin. I reported the issue and ended up still having to regularly bang on the ceiling so my “neighbor” would quiet down. The windows were caked in mold, the only resolution was a parade of men walking through my apartment declining to help. As a pet friendly apartment I expected a certain level of service, but apparently requesting people don’t go in my apartment unless I am there was too much. One time the even locked my dog in the bathroom.... it is super frustrating to live in a pet friendly apartment but be told that you cannot use the community dog park that the other three buildings are allowed to use. I’m not sure what the $40 a month goes too, but it is not a dog bathroom area, poo bags, or even pet friendly de-icer. Speaking of de-icer, good luck in the parking garage, as the snow melts and refreezes each night, they do not salt or pay any attention. You have to walk a good distance to get to your car as they don’t reserve spots for the residents, if you come home at lunch of before 4 you probably will not find a spot on the designated floor. So overall decent looking, but not the level of service expected when you pay that much for zero amenities.

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