Resident Lending Group

Reviews

• RF

  Ryan Fineran

  Aug 4, 2026
  5.0
  If you are looking for a mortgage broker who can handle complex situations with skill and confidence, I strongly recommend Maxine Jones. My refinance was complicated from the start. I was going through a divorce and needed to complete the process to meet those obligations. I am self-employed, have an irregular income history, some credit challenges, and the loan was a VA refinance—far from a straightforward file. Maxine managed the entire process without making it feel overwhelming. She kept things moving, paid close attention to detail, and made sure I understood each step. Even when I was unsure it would come together, she stayed steady and committed until it did. What stood out most was her reliability and professionalism. She was consistently responsive, easy to reach, and clear in her communication, while remaining approachable throughout. I am very grateful for her support and would not hesitate to work with her again. If your loan situation is complex, she is exactly who you want on your side.
• RF

  Ryan Fineran

  Aug 4, 2026
  5.0
  If you’re looking for a mortgage broker who can solve problems that other people can’t, call Maxine Jones. My refinance was anything but straightforward. I needed to get it done to meet the obligations of my divorce, and I brought just about every complication you could imagine to the table—I’m self-employed with an unusual income history, my credit wasn’t in great shape, and it was a VA loan. On paper, it wasn’t an easy file. Maxine never made me feel like it was impossible. She stayed on top of every detail, communicated clearly throughout the process, and found a way to make it happen when I honestly wasn’t sure anyone could. Beyond being incredibly knowledgeable and persistent, she was simply a pleasure to work with. Professional, responsive, and genuinely invested in helping me reach the finish line. I’m beyond grateful for everything she did, and I wouldn’t hesitate to recommend Maxine to anyone—especially if your situation is more complicated than the average loan. She’s exceptionally good at what she does.
• RF

  Rebecca Fineran

  Aug 4, 2026
  5.0
  Maxine was amazing to work with. She made the home-buying process so much easier by answering all of my questions, keeping me informed every step of the way, and making everything feel less stressful. She was professional, knowledgeable, and always quick to respond. I truly appreciated all of her hard work and would highly recommend Maxine to anyone looking for a great mortgage broker!
• DW

  David and Savannah Waters

  Jul 23, 2026
  5.0
  We have had the pleasure of working with Maxine Jones at Resident Lending for more than 10 years. Over the years, she has helped us successfully secure two of our own personal loans—one for a mixed-use property and another for our primary residence. Each experience has been seamless, professional, and exceeded my expectations. Maxine’s attention to detail, industry knowledge, and commitment to her clients truly set her apart. She consistently goes above and beyond to ensure every loan closes smoothly while taking the time to educate her clients throughout the process. She provides clear, detailed fee sheets and explains every cost, giving her clients the confidence to make informed financial decisions. If you’re looking for a lender who is knowledgeable, responsive, transparent, and truly advocates for her clients, I highly recommend Maxine Jones and the team at Resident Lending. She has earned our trust time and time again, and I wouldn’t hesitate to recommend her to anyone seeking a dependable lending partner.
• PD

  Paige Downer

  Jul 21, 2026
  5.0
  As first-time home buyers, my husband and I had so many questions throughout the process, and we truly couldn't have asked for a better person to guide us than Maxine. We were in the absolute BEST hands from start to finish. Maxine was always responsive and took the time to thoroughly explain everything in a way that was easy to understand. Beyond her knowledge and expertise, Maxine has such an easy-going, bubbly personality that made the entire experience so much less stressful and actually enjoyable. We are so grateful for everything Maxine did for us and would recommend her without hesitation to anyone, especially first-time home buyers!