I believe Vista STOLE everything out of my storage closet—quite literally took it, without my consent, and disposed of it. I moved out a little while back, but still had items in a storage closet. My experience there was so awful that I couldn’t bring myself to go back to collect my property until last week. There is a law that requires landlords to notify tenants, in writing, if the landlord considers property abandoned (ORS 90.425). The letter must state this fact, establish a time frame by which the tenant must respond, and allow for the tenant to collect the property. Until that letter is sent to the tenant, and the tenant fails to respond, the property CANNOT be considered abandoned, and cannot be moved by the landlord. Without the notice, moving and disposing of the property is theft. It’s a very simple process for them to follow. I NEVER received this notice. They act as though they are above laws.
Fourteen days ago, I emailed the onsite manager, asking to set up a time to come get my property. He did not respond. The following day, I sent a follow up, this time including the Director of Operstions for Commerce Properties, as well as the President and owner. None of them responded. The following day, I sent a second follow up, and requested information on the status of my property. None of them responded. The following day, I called the front desk and was told that the manager wasn’t available. I left a detailed message. I never received a call back. Last week, I called several times, but my call went to voicemail every time, as though my number is getting ignored. It’s been 14 days, and I haven’t received a single response. It’s as though they know they broke the law, and they’re hoping it will just go away.
Among my belongings were an estimated $2000+ worth of valuable items and some boxes of irreplaceable items, such as old school projects from my three boys from when they were much younger—things that can never be replaced. I explained this in my emails, and haven’t even received an apology.
This is how Vista treats its tenants. They pass out termination notices for the smallest of things (owing $50 for electric, not allowing them to enter because your son is sick, made up allegations of they don’t like you, etc.). Tenants are expected to follow each and every law, with lease termination hanging over their heads at every moment. But when Vista breaks the law…and they often do…they act bigger than the system, knowing that most tenants will never complain out of fear of retaliation…and knowing that they’ll deal with those who do complain. I knew several older tenants whose utilities were overcharged. They wanted to address the issue, but in the end, every single one just paid the overcharge…because they were afraid to make management mad.
I’ll probably never hear back from them, and these childhood keepsakes and memories—books, pictures, art projects—were likely tossed onto a cart, taken down ten floors, and tossed into the trash—a perfect analogy for how Vista treats its tenants. If they hadn’t thrown everything out, why would they refuse to respond?
I have posted other 100% factual/documented reviews, but it appears that perhaps Vista keeps reporting them to get them removed. This is consistent with the behavior I experienced with them, including a cease-and desist letter their law firm sent me threatening legal action if I did not remove my entirely true posts. Threatening legal action to silence poor reviews? Need I say more? How about just changing your behaviors so that the negative reviews become positive? Look elsewhere.
Office management—0/10
Office staff—0/10
Maintenance staff—0/10
Management Company—0/10
Parking—3/10
Gym—3/10
Patio—5/10
Units—2/10 (some have decent views, but none have adequate ventilation)
Storage—0/10 (everything probably stolen by staff)
Security—0/10 (exterior doors often left propped open…BY STAFF!)
Safety—0/10 (knowingly committed fire code violations, ignore requests to secure exterior doors/garage doors…often completely accessible to anyone from off the street)
This apartment only looks nice on the surface level. However, I have met many residents who have such severe mold in their apartments they have to spend as much time as possible out of their units because they are getting sick and the building’s management will not do anything about it.
Many until have drains infested with bugs, Many have horrible smells that don’t go away, no matter how much you clean.
Even if it isn’t your unit. The floors often smell of animal urine, cigarettes, or weed.
The front entry to the building is especially stringent. Residents frequently let their dogs pee on the concrete at the entrance resulting in a horrible odor that never really goes away, even if they get it pressure washed it doesn’t matter because dogs will be back to pee on it later that day. Frequently you can find feces on the external staircases. Currently there’s some smeared on the North stairs, it’s been there for months.
Oh and they also spent $50,000 on a vacuum robot that barely works. But as the girl at the front office said. At least it’s cute!
MH
Max Headroom
Jun 24, 2026
The Vista St. Clair is genuinely one of the most enjoyable places I've ever lived. The amenities — the patio, the gym, the tennis court, and the lobby where residents gather for morning coffee — are well-suited to building real community, and that's exactly what happens here.
The mix of residents is part of what makes this place special: professionals, people just starting out, and those navigating harder chapters of life. There's a genuine culture of looking out for one another, and most people here bring real compassion and curiosity to their neighbors' stories. Occasionally someone moves in who's going through something and hasn't quite found their footing yet — but even that has its charms, as the reviews section will attest.
The office staff are grounded and approachable, and the retirees here are some of the most interesting people you'll meet — folks who have lived full, admirable lives and are generous with their time and stories.
If you move in, grab some popcorn and watch the community unfold — or better yet, jump in.