The location is beautiful, almost hidden. The upgrades to the parking areas and the pool are appreciated. However, I’m very disappointed in the amount of time it takes maintenance to complete a project. For example, the laundry room is a disaster. We have access to one washer and it’s filthy. The whole room is dirty. Not a place I really want to do my laundry. I don’t know what the plan is for the laundry room, but it’s been in this condition for weeks. In order to use the laundry facilities, I have had to load funds onto an app. Now, my money is tied up on the app and I feel I can’t use it.
Also, this will be my third winter at Timberlee. The heat source is very inefficient and expensive so I don’t use it. I use the electric radiator style heaters instead. I can only use one at a time because, even when powering nothing else, the breaker trips if I use both heaters at the same time. I’m always cold. And the cold causes my fibromyalgia to flare up. So I’m pretty miserable throughout the winter. I don’t know what the solution would be, but I’m sure there must be something. I’ve heard some of the other residents talk about wall heaters in their apartments. Maybe I could have one installed.
Thank you for the opportunity to share my thoughts.
If you like management changing constantly only for them to get worse and worse, I have just the place for you! Also they repainted the whole building to look more ugly
Management changes constantly, and each is as bad as the last. Impossible to reach by phone, impossible to work with
Vlad was great. He came at 11pm and arrived quickly. I had a flood in my bathroom. After Vlad came I asked for follow up information. Nothing. No response as usual. Worst run apartment complex in Oregon. Terrible customer service. Terrible to its long term residents. 4 months of heavy construction this year. No discounts on rent or any sense of caring that they disrupted what was a great community. RED TAIL came in and ruined Timberlee. Most long term residents including myself have or are moving out. If it says RED TAIL as the management company, RUN. F rating with the better business bureau. D- rating with consumer reports. Terrible management.
KR
Kristy Raihn
Jul 31, 2026
Response was very good and timely in getting the work completed, but not all issues have been resolved.