The Union

Reviews

• AH

  Aizzel Hamilton

  Jun 23, 2026
  5.0
  The entire leasing staff, especially the leasing manager Alice, has been nothing but completely helpful during the entire process from start to end. I'm very happy with my choice to make The Union my new home.
• JM

  Jason McQueen

  May 25, 2026
  2.0
  Was having issues renting apartments due to criminal background, when i googled felon friendly apartments in portland, the union is at the top of the list. So i gave it a shot. Ive completely changed my life and provided multiple forms of proof of it, with letters, certificates, a great credit score and significant income. Matt was great at being proffesional and encouraging, however, i was denied, despite only having 2 theft charges, during the pandemic, in the last 11 years. So if you get fooled into paying the extremely high application fee thinking you have found a place that will allow second chances, do not apply here, reguardless of what the internet may say. Through the process, the staff i worked with told me it would take a few days to get approval, 3 weeks we put our lives on hold, hoping we had a chance, yet the staff were unable to even communicate with the "rpm" to even inquire what was taking so long since they already had everything we submitted, from the very beginning. They never called or even took the time to verify the letters and certificates we submitted, they just denied us. After giving them a 300 dollar deposit to "hold" the unit, they also charged us 8 dollars just to make the deposit, in which we lost out on 141 dollars in application and other fees, its been over 2 weeks and we still havent recieved our deposit back. Before we got denied, the communication was great, however after, just trying to get our deposit back has become very frustrating, as we have had to move forward in our journey for the next chapter. Matt was great. Highly praise him for his professionalism. When it comes to the upper management. They could benefit from learning from him
• AS

  Alongkorn Sapanthong

  Apr 24, 2026
  1.0
  This place is a joke. They happily take your application fee and then completely ghost you. I waited 2 weeks with ZERO response. I emailed, texted, and used their website — nothing. Then I had a friend call, and suddenly they say I’m “not qualified.” Not even the decency to tell me directly. No explanation, no transparency. I have a 760+ credit score and over $4,000/month income after tax. If that’s “not qualified,” then they’re either lying or completely incompetent. Feels like a scam to collect application fees. Stay away.
• KK

  kaylah

  Mar 26, 2026
  5.0
  Matt was amazing and beyond professional! He is well knowledgeable about the apartments + The surrounding area!
• DR

  Dominic Ramos

  Mar 17, 2026
  1.0
  CAUTION!!!! Beware! This building is running into the ground. Light fixtures are constantly going out with no urgency to fix. No regular house keeping. Entryway door handles broken (been broken for 3 months), feces constantly left on the building by human beings not to ever be washed away. Units being vandalized to the point they boarded up windows for the first floor. Constant tenants moving out due to poor management and office workers. Matt in the office is by definition someone who uses weaponized incompetence to deflect any responsibility from his job and over whelm his manager taking no responsibility. Multiple times this building has had squatters in the stair cases, a tenant died in the shower and broke water heaters and other tenants complained to be gaslit for months only to find out the cause. There is no maintenance team that adequately monitors the premise or your unit. They will gaslight you on your requests due to their negligence. The office looses checks so frequently they no longer accept them. Mail gets stolen here constantly and rummaged through. The elevators are constantly breaking and several tenants have been trapped in them so much to the point of having to escape. The dog wash station is just a shower without a curtain or ventilation and most tenants wash their bikes in it not caring for the dogs. The trash rooms on each floor pile up in waste and the shoot door doesn’t work half the time. The main trash room is constantly a mess, smells rancid, and your shoes will be sticky after throwing trash away. Trash gets overloaded every week and people dump bed frames mattresses and other furniture. There’s a lot of hidden fees that pop up when the building needs more money to hold a community event. Parking is $225 and there’s constantly unhoused people that wonder around the garage. Office staff can’t even secure workers for 3 months without them leaving due to negligence. The manager will manipulate and gaslight you into thinking this is a safe place to live but remains off site most times. If you get locked out you will have to contact a locksmith however, you can’t access the building or elevator without a key fob and their door buzzer isn’t properly functioning half the time. Alexandra (Ally) Nunez is incompetent and unable to manage staff as she lacks accountability and allows her staff to remain unknowable to make herself look more competent. Your emails between staff are now encrypted so you can’t even post or share them with your legal team or reviews because they are so mismanaged. AMC the company is currently being sued for a pregnant mother going into labor early for being harassed by her neighbor and was ignored for months.