The Union

Reviews

• AH

  Aizzel Hamilton

  Jun 23, 2026
  5.0
  The entire leasing staff, especially the leasing manager Alice, has been nothing but completely helpful during the entire process from start to end. I'm very happy with my choice to make The Union my new home.
• JM

  Jason McQueen

  May 25, 2026
  2.0
  Was having issues renting apartments due to criminal background, when i googled felon friendly apartments in portland, the union is at the top of the list. So i gave it a shot. Ive completely changed my life and provided multiple forms of proof of it, with letters, certificates, a great credit score and significant income. Matt was great at being proffesional and encouraging, however, i was denied, despite only having 2 theft charges, during the pandemic, in the last 11 years. So if you get fooled into paying the extremely high application fee thinking you have found a place that will allow second chances, do not apply here, reguardless of what the internet may say. Through the process, the staff i worked with told me it would take a few days to get approval, 3 weeks we put our lives on hold, hoping we had a chance, yet the staff were unable to even communicate with the "rpm" to even inquire what was taking so long since they already had everything we submitted, from the very beginning. They never called or even took the time to verify the letters and certificates we submitted, they just denied us. After giving them a 300 dollar deposit to "hold" the unit, they also charged us 8 dollars just to make the deposit, in which we lost out on 141 dollars in application and other fees, its been over 2 weeks and we still havent recieved our deposit back. Before we got denied, the communication was great, however after, just trying to get our deposit back has become very frustrating, as we have had to move forward in our journey for the next chapter. Matt was great. Highly praise him for his professionalism. When it comes to the upper management. They could benefit from learning from him
• AS

  Alongkorn Sapanthong

  Apr 24, 2026
  1.0
  This place is a joke. They happily take your application fee and then completely ghost you. I waited 2 weeks with ZERO response. I emailed, texted, and used their website — nothing. Then I had a friend call, and suddenly they say I’m “not qualified.” Not even the decency to tell me directly. No explanation, no transparency. I have a 760+ credit score and over $4,000/month income after tax. If that’s “not qualified,” then they’re either lying or completely incompetent. Feels like a scam to collect application fees. Stay away.
• KK

  kaylah

  Mar 26, 2026
  5.0
  Matt was amazing and beyond professional! He is well knowledgeable about the apartments + The surrounding area!
• CL

  Colin Laurel

  Mar 12, 2026
  4.0
  Tried to submit this via the new maintenance portal but received an error instead. The breezeways on the 6th floor were finally cleaned, but I believe a little more care could have gone into the process. The water used for cleaning wasn't vacuumed or recycled in any way, so there's been a standing puddle next to the elevator all week. Keep in mind that this water is full of the mold and debris that was cleaned, so the mess was just pushed aside. At one point some of the water trickled underneath my door. It was black when I cleaned it. This water was also tracked into the elevator on the floor AND the walls. The elevator/entrance is already dirty enough as is. We also weren't warned ahead of time that the cleaning would be taking place. I work from home, so the noise was a little disruptive. I've enjoyed my time here so far (almost three months), but this side of the apartment grounds feels neglected.