Like backpacking around Europe, downtown living is really something everyone should experience at some point in their life. And unlike backpacking around Europe, living at Essex House is comfortably indulgent and provides effortless access to the best of Portland. You can still wear the hiking boots though–you'll fit right in. With supremely easy access to the bus, light rail, streetcar, and highways, not to mention a nearly perfect Walk Score of 98, getting around is easier than falling out of bed. Funky shops, cool venues, delicious eats, and Tom McCall Waterfront Park are all within minutes of your welcome mat. So where do you want to go today?
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.