Commons at Verandas in Tanasbourne Apartments

Reviews

• VL

  Victoria Lawrence

  Aug 1, 2026
  2.0
  I have a housing voucher. Prior to moving in, the county inspector found cockroaches in the apartment. I was not able to move in until they completed profession post control treatment. They assured the inspector that was complete, he visited the unit, saw no cockroaches, so I signed my lease. When I entered the unit after getting my keys, I found it was filthy. The were dead roaches in 2 of the window sills, the bathtubs still had residue from previous tenants bath products and mildew on the walls. There was hair from someone's razor in the medicine cabinet. And it smells weird and gross. I brought this to the manager's attention. They hired cleaners and I waited another 3 days to start moving. The cleaners left my bathtub dripping, and the weird smell persists. After beginning to move my things in, I left for about 5 days to go camping. When I returned, I found a cockroach crawling up my wall. I sent pics to the manager and they said they'd send post control back. I brought this to the attention of my housing case manager. She forwarded it to the inspector for insight. We all sent messages to the property manager stating we believed, based on clear evidence, that the infestation is coming from a neighboring unit, so those must be inspected and treated as well. At this time I also demanded to see inspection reports from the first treatments. The property manager sent them but dodged the messages about inspecting neighboring units for over a week until I persisted. Their response was simply that they have and will follow the recommendations of their post control company, who they will continue to go through for this service. So I read the reports and did some research. The reports indicate they never inspected and didn't plan to, other units or even the entire unit I rented. They only sprayed an area behind the fridge and some baseboard cracks -which are where the inspector saw live roaches originally. And when they came back, they did nothing. But according to everything I've read, what multiple reputable pest control companies, and the county inspector as well as HUD - what was done is NOT industry standard nor effective at eradicating cockroaches, especially in an apartment building. Everything I've read and everyone I've spoken to says the neighboring units and shared walls will for sure be infested, and must be treated even if none are seen. Furthermore, treatment requires a multi-tired approach as well as 2-3 treatment at minimum, to kill adults, hatched eggs, and any that may have been missed in the process. I also was told that apartments will sometimes use contracted services who will do sub par work like this for a reduced rate, in effort to mask a problem for the sake of turning over a unit quickly. At every juncture in this experience, the manager had been very quick to offer me an exit from my lease without penalty. In fact, they've pushed it harder than being willing to step up their post control efforts. Unfortunately because I use a housing voucher, it's not that simple for me. But from every bit of research I've done, I believe the roaches will appear again, because they aren't really gone. Neither is that icky smell. So while i have an apartment, I remain homeless, waiting for something to be done to make this right, and waiting previous months of my voucher. Hopefully I'll be able to move soon. But I'm for sure not putting anything else I own in the apartment because I don't want to bring roaches to the next. I just want a clean, pest-free home - which county, state, and federal law states that I am entitled to. Still waiting....
• FN

  first name last name

  Jul 18, 2026
  1.0
  Your office is supposed to be open right now. It isn't. You are so unreliable.
• YF

  Yailyn Fernandez

  Jun 26, 2026
  5.0
  Really nice people at the office and pretty attentive.
• AA

  Autumn

  Jun 5, 2026
  1.0
  Constant rotation of management who always seem so bothered to do any task. Constant water repairs in our building, sometimes with water shut off for 4-5 hours plus a day, have happened almost monthly since coming in. Package pickup is extra tedious, zero option of sending stuff back unless its envelope sized, requiring heading up to the office and showing ID and signing it out after they search dozens and dozens of them all scattered on the floor of the main building. While not their fault, the noise pollution that can occur from Cornell Road and the two complexes sharing an entrance can be problematic if closer to them Yearly gauranteed maximum state rent accruals, with this year them wanting to increase utility rates, for the times you'll actually be able to use them and theyre not in disrepair. Rentals are also "natural lighting" with no built in lights for the bedrooms, only for their closets, something being on a bottom floor apartment nets you the littlest bit of. The hot tub on property mentioned to us multiple times in calls, on the website, and in person, wasnt even avaliable for use until 2 weeks before pool season ended our first year, and should have been a real opener for what was to come. Parking is also an absolute nightmare every single night, often having to park 2 or 3 buildings away from where you actually live because it is so full after 9pm, with the option of the overhead parking for an extra 25 a month, something while is often ample, nobody wants to shelf over for (and really shouldn't). Tldr; If you do rent here, matinence is pretty stellar at their job and are always fairly quick when it comes to units. Outside of the direct units matinence drops off, with frequent trash compactor repairs, water main repairs, lots of grounds crew, and issues with amenities like the hot tub or the excersize room lacking. Rental raises by state maximums for everyone yearly, with a utility increase on the horizon. There are so many issues left often waiting awhile, while a new face will appear in the office.
• SB

  Shalena Bryngelson

  Jun 1, 2026
  5.0
  Brandon was very friendly, professional, and quick to respond to my emails. Though I am not a tenant, I wanted to thank Brandon for working with me so effectively.

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