Townfair Apartments

Reviews

• DA

  danna Alkhouri

  Oct 3, 2026
  4.0
  the office staff are so friendly and the lease renewal was smooth process . i chose this place twice in 2015 & 2025 both times i was satisfied .
• ML

  May Lee

  Aug 23, 2026
  5.0
  Despite our unexpected schedule change, Jaylah professionally presented us the three units. All units appeared to be well-maintained and clean. Decided on one of the units that fits my needs, especially because of the convenient location, appeared to be a good apartment community, and efficient and informative Jaylah.
• AK

  Ava Kovner

  Aug 2, 2023
  1.0
  Do Not Recommend!!! My experience with Townfair and its management has been nothing short of a shame. I am relieved to leave, even though it came at a significant financial and emotional cost to terminate the contract early. The previous management was far more competent, but the current team is simply impossible to deal with. The lack of empathy and respect from the office employees is disheartening. Their management and service skills are severely lacking. We faced numerous troubles with noisy neighbors above us, and the breaking point was when they installed an AC unit that caused relentless pulsating vibrations day and night. Day and night, they never turned it off, even when left the apartment! Despite our pleas for help, they sent maintenance guy who conveniently "didn't hear it," ignoring our genuine concerns. Are you kidding me?? The conditions in the apartment were unbearable, causing headaches and dizziness for ANYONE who visited our apartment! The constant pressure led to panic attacks and heart problems for me, ultimately landing me in the emergency room! I’ve never experienced this in my life! And you know what, they still didn't care!!! I thought why they prioritized those people and their AC unit above our family, but then realized they just didn't care, like sociopaths! We asked kindly for a resolution or the possibility of moving to a top-floor apartment, and they demanded early termination fees. So, we would had to pay those fees and then sign a new long-term contract with them? No, it's unbelievable! We paid the termination fees but refused to give them any more of our hard-earned money and moved out! I'm not going to describe the apartments themselves, yes, they are old, moldy, and outdated. However, what truly matters is the abysmal treatment of residents, and in this regard, they have failed miserably. In conclusion, I would strongly advise against considering this apartment complex as your place of residence. Their lack of compassion, disregard for residents' well-being, and subpar management skills make it a regrettable choice. Update: They not only took away our security deposit, but also charged us with extra utility fees (though we paid everything!) and also charged us $1500 for carpet replacement!!! This carpet was already old when we moved in 5 years ago. Now they want to replace it with our money!

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