Valley River Court

Reviews

• PK

  Paolos Kid

  Jun 10, 2026
  5.0
  "Long-time resident and still satisfied. The office staff are friendly, helpful, and easy to reach both in person and online. Highly recommend."
• LF

  Liberty Forever

  Jul 27, 2023
  1.0
  My husband and I lived here over the last year a half and we are so glad to be gone! The apartment itself is average and just fine to live in, but when you need to get a hold of the staff, it's next to impossible. They are rarely in the office, they're out for lunch for 3 hours, they get there late and leave early, and continually post signs that will be "back after giving a tour." I would understand if this was an occasional problem, but this has been our experience the entire time we lived there. There are two payment options, online payment, which has a convenience fee, or cashiers check / money order. For reason of the convenience fee, I always got a cashier's check, and they have a dropbox for these, but they have written out in the lease that they're not responsible for loss if stolen from the dropbox. Given that rent is so expensive, I am unwilling to risk that since they specifically do not claim responsibility for loss. Therefore I have always insisted on handing it to them directly, and getting a receipt or signature of some kind. It was always a battle each month to do this since they're rarely there. But I like to pay rent super early so it usually gave me enough attempts to catch them before the first of each month. Then they started telling us that we had 24 hours from the time we got the cashier's check to give it to them, in order for them to accept it. Which again, they're rarely in the office. I could go down and try to catch the staff three times in a day before I caught them, or still not catch them at all. This was a constant battle. They made me go back and get a new cashier's check one time because I couldn't catch them in the office in time to make their new deadline!! Well we finished moving out on July 17th of this year. Today I went to get a cashier's check to pay the utilities, and I drove all the way back to my old place to deliver it. I wasn't surprised that the sign on the door said, "back from lunch at 2:15". Very typical. The lady was inside the office with the light off, at the computer. I hesitated on my phone for a minute to see if she was going to open the door, and she got up and moved around, and then sat back down. However, since it was only utilities, I put it in an envelope and put it in the drop box, again going very slow to give her a chance to open the door and talk to me. I'm three minutes down the road when I get a call from her, "Hi you were just here and unfortunately because you no longer live here, I cannot accept a money order, it has to be done online." And I said, "Well there's a convenience fee online so I'm not willing to pay that, what are my options." And she said only online, and that I was welcome to come pick up my cashier's check. I was well into Beltline traffic by this time and I said, "Well I need to pick it up to get my money back, I'll pick it up sometime and I guess I'll just have to hope you guys are in the office!" She could offer nothing else. Small things they may seem, but they add up to a very unpleasant experience of overall absence 🙃 So if you want a reliable staff, don't move to Valley River Court.
• DD

  Destiny

  Mar 28, 2019
  5.0
  I've been living here for over a year now and I love it. My neighbors are friendly as are the staff. Sure parking can be a pain. But that's with any complex and VCR is trying to accommodate for more spaces. I also love how it's possible to use the "sister complex" across the street for the gym, pool, hot tub, computers, and now a new dog park! Before moving here I had a difficult time finding a place that would approve me. I lost track of how many places I applied for. But when I found out I got approved I was elated. Thanks to them, giving me a chance, when no one else would, I was able to live independently once more with my children.
• CB

  Court Broughton

  Nov 3, 2018
  5.0
  For the 5 Months my wife and I lived there they were the best apt we have ever lived at. They are on the ball with all our questions and were happy to help in anyway the could.
• VM

  Vaas Montenegro

  Aug 12, 2015
  1.0
  DO NOT rent from these scumbags. They took all of my deposit, and charged to re-paint the entire apartment. They are absolute scum, do NOT rent through these peopel.