AR
Azennet Ramirez
Jul 12, 2026
Thank you david C maintenance for helping me with my blinds. Very helpful, kind and professional at his job.
I have not had to many problems whilrliving here! through my ups and downs they have really been patient with me when most places would have not. im grateful for redwood creek apartments for allowing me to be a resident.
Living at Commons at Redwood Creek has become a major safety and frustration concern due to severe security issues, including heavy suspicious activity and multiple vehicle thefts right out of the parking lots. Instead of addressing the rampant crime or helping residents, management’s response was to issue a letter banning all personal security cameras and demanding their immediate removal. When residents try to protect their own property because the complex won't, our safety measures are shut down. Furthermore, prospective tenants should be aware of how communication is handled here. If you make a complaint, management will actively look for minor lease violations to retaliate against you, sending warning letters to your door shortly after you speak up. If you attempt to call/email to find a middle ground, Andie Wilde (Property Manager) will mischaracterize a respectful conversation or simple questions as an "argument." They will likely reply to this review telling me to call the office, but be aware that they refuse to actually work with residents to find solutions, so proceed with caution if you value safety and fair treatment.
HH
Harold Hersey
May 3, 2026
Just moved into Redwood Commons during a pretty chaotic life transition, and the team here made what could've been a miserable experience genuinely good.
Laura in the front office deserves real recognition. I came by probably five times in three days with a different story almost every visit — my situation was in flux and I kept needing to change things. She was patient through every twist, never made me feel like a burden, and worked through all of it with grace. I showed up frazzled, unshaven, clearly running on fumes more than once, and was met with kindness every single time. Andre is the guy who knows everything — the weird lease questions, the building minutiae, the trivia nobody else seems to have answers for. Between the two of them, every odd question got resolved. They offered sodas and snacks every visit, which sounds small but felt human in a way that mattered.
On the maintenance side: David is clearly overqualified for fixing microwaves — turns out he's a cloud engineer — and you can tell. He diagnosed a genuinely strange microwave issue methodically, tried a couple things, and had it sorted efficiently. Taylor came by twice, once for a light fixture and once for a leaking dishwasher, and was fast and clean both times. The property manager stopped by personally to check the light sensor before assuming hardware failure, which I appreciated.
Fast response times, real competence, and people who actually treat you like a person. That's the whole package, and they've got it.
CW
Colton Willbrandt
Apr 11, 2026
Unprofessional & Uncomfortable Experience During Scheduled Tour
Today, my girlfriend and I came in for a scheduled apartment tour. Unfortunately, she had accidentally left her ID at home. The leasing agent, Laura, handled the situation professionally and kindly explained that due to policy, my girlfriend could not join the tour. She was very accommodating, offering snacks and drinks and even suggesting I FaceTime my girlfriend during the tour. She also allowed her to wait comfortably in the leasing office, which we really appreciated.
However, the experience took a turn when another employee, KENNEDY, entered with a different prospective couple. Upon noticing my girlfriend sitting quietly in the office on FaceTime, Kennedy became noticeably passive-aggressive. She made several comments in front of both my girlfriend and the other couple, stating that my girlfriend “was not supposed to be in there” and that she could not proceed with the tour because of her presence. She instructed the couple to wait elsewhere, saying she “couldn’t leave with her in here.”
This was all said directly in front of my girlfriend, who was simply sitting quietly and trying to view the apartment remotely. She was left feeling confused, embarrassed, and uncomfortable, unsure of how to respond. The other couple also appeared visibly awkward and unsure of what was happening.
Had the situation been handled with professionalism and a simple, polite explanation, this could have been avoided entirely. Instead, the interaction created a tense and unwelcoming environment.
We genuinely liked the apartment and had been seriously considering this property. However, due to this experience, we will not be moving forward with an application. We value respectful and professional communication, and unfortunately, this interaction did not reflect that.
We left feeling very disappointed. Thank you KENNEDY for helping us narrow down our search.