Cypress Point Apartments

Reviews

• AH

  Amanda Hovinetz

  6 days ago
  4.0
  Just moved in, was hoping to make a good review, but I can't. When we moved in there was several things missing/wrong with the apartment. One major thing was the shower did not work. The day we moved in the maintenance guy came to fix the bathroom stuff including the shower, he said he fixed everthing but the shower, he would be right back needed a part. He never came back. Over the weekend they close the work order saying everything was fixed. That following monday I opened another one stating the shower was never fixed and contacted them. Went a couple more days, trying to contact them everyday but went to a full voice mail. Finally got ahold of a manager on wednesday and he apologized said they would be there in the morning 1st thing to fix it. Nobody showed up and again nobody in the office. Now i'm a week with no shower and I can't simply take a bath cause I have a broken leg. Not a good start. Edit: Next day after right this review they immediately fixed the shower and every other issue I had and gave me money off next months rent for the inconvience to make it right. I appreciate that. Hopefully from now on i'll have nothing but good to say.
• JP

  Jayekay Porter

  Apr 23, 2026
  5.0
  Janie is doing her best she's a great person! Cypress apartments is great apartments
• NM

  Nieko Montgomery

  Apr 22, 2026
  1.0
  The fact all the reviews are gone is shady asf. but i lived here for roughly 3 years and it was genuine hell. mold, bugs, even mice were frequent. the neighbors were all tweaked out and constantly arguing as well as the walls between building being paper thin. you could hear a conversation happening in the neighboring apartments if you really tried. Not to mention the workers and service was absolutely deplorable. Janie, (the only 5 star review) acts like EVERYTHING is such a huge inconvenience and it seems like she just hates everyone and hates life. that’s fine; don’t work at an apartment complex. There’s absolutely nothing good to say about these apartments so please don’t consider living here.
• AB

  Alix Bowman

  Apr 15, 2026
  1.0
  Not sure where all the reviews for this place went, but I loved here for almost 2 years and it was genuinely horrible, apartments are fine (except the mold and bugs) but the management treats everyone like they're bothering her. Janie, the one five star review, is the manager and she seemingly just hates doing her job. Do yourself a favor and look elsewhere, sketchy as hell that all the reviews are gone. Nova is a sketchy company, tried to get in contact with higher ups and no one answered any phone calls.
• MA

  Misty Ahhaitty

  Apr 6, 2026
  1.0
  Our tub has been constantly running since we moved in. I have reported it 4 times and keep being told “they’ll be over tomorrow”. I know someone came once and said something needed replacing but I still haven’t heard anything else. The office manager, Janie, was sweet until we moved in, now she just seems annoyed to talk to me any time I have to call her.