The Aberdeen

Reviews

• LL

  lucas lipps

  1 day ago
  1.0
  The living conditions at the Aberdeen are unacceptable. Last winter the heat was out for almost an entire month with freezing temperatures and this summer the air conditioning in the high rise is not strong enough to keep it cool. It is 85 degrees inside my unit right now on the hottest day of the year so far. There is no functioning elevator in the high rise and it has been that way for almost a year. I have submitted several different maintenance requests which have gone unresolved for several months. One of these requests is for a leaking faucet in my bathtub which routinely causes mold to grow. This request was first submitted over a year ago. I've attempted to call, visit the office, use the portal and email in order to have any of these requests fulfilled. Maintenance is friendly and professional but there are not enough of them and they are responsible for other Pegasus properties as well. Management is either inept or they are Intentionally cutting corners to save money. I would not recommend moving here.
• HW

  hannah williams

  Jun 18, 2026
  1.0
  Had me drive up there for a tour when they had no units available for showing. Waste of time and extremely disrespectful.
• JC

  Jaxon Cervantes

  Jun 8, 2026
  4.0
  My experience at Aberdeen hasn't been perfect, but I do want to recognize some of the staff members who made a difficult situation easier to navigate. Josh from maintenance has consistently been friendly, responsive, and professional. Whenever I submitted a maintenance request, he was quick to follow up, explain what he was doing, and make sure concerns were addressed. His positive attitude and willingness to help never went unnoticed. I also want to recognize Jackie in the leasing office. While some issues took time to work through, Jackie was always friendly and continued working with me throughout the process. She made an effort to communicate with management, explore different solutions, and ultimately helped facilitate my transfer to another unit when it became clear that would be the best path forward. I did experience some apartment issues that took time to resolve, which is why I'm leaving 4 stars instead of 5. Communication and follow-up could occasionally have been faster, but I always felt that the staff was making a good-faith effort to address concerns and find a solution. Overall, I appreciate the professionalism and effort shown by both the maintenance and office teams, and I wanted to make sure their work was recognized.
• WG

  William Grimes

  Apr 30, 2026
  1.0
  Horrible place to live. I got an apartment on the 7th floor. The elevator was out the entire time I lived there. They offered no discount on the rent and were rude any time you asked about the elevator. Maintenance requests took forever to complete. Huge scam, glad I am in a house now.
• HH

  Heather Hancock

  Mar 20, 2026
  1.0
  My experience living in this apartment complex has been overwhelmingly negative due to ongoing safety, accessibility, and maintenance issues that were never properly addressed. The elevator has been out of service for months, yet it is still listed as an “amenity” in every communication. In a seven‑story building with residents who have mobility challenges, the lack of a functioning elevator is unacceptable. Compounding this, the stairwells do not have proper hand railings, creating additional safety risks. The building and parking areas also lack true handicap‑accessible features. Although there are three marked accessible parking spaces, they are not monitored and are frequently used by anyone. During the first freeze of the winter, the building had no heat, but residents were still expected to pay full rent on the first of the month—even after going months with unreliable or nonexistent heating. The entire building operates on an old boiler system, meaning residents cannot control their own heat or air conditioning. Despite being advertised as “all bills paid,” an additional $200 utility charge is applied each month without providing basic temperature control or consistent service. Indoor environmental issues were also a constant problem. Residents frequently smoked cigarettes and marijuana inside their units, and the smell regularly came through the vents into our apartment. This was reported to management, including Jackie, multiple times with no action taken. Maintenance visits were also ineffective. Work orders repeatedly disappeared, issues were marked as resolved when nothing had been fixed, and in one case the bedroom unit was patched temporarily but stopped working within 20 minutes—leaving us without both AC and heat in the bedroom. Mold in the bathroom was also brought to maintenance’s attention during routine visits, yet it was never properly remediated. Additionally, the basement has a serious roach problem, and even when pest control came through, other serious issues were ignored. Overall, it became clear that resident safety and quality of living were not priorities for this complex. After months of unresolved concerns, we ultimately had to hire an attorney to get out of our lease. Based on my experience, I cannot recommend this property to anyone seeking a safe, well‑maintained, or responsibly managed place to live.