Extremely disappointing and unprofessional experience. They insisted on the deposit being sent first, and now I see why, all they care about is taking your money.
When I picked up the keys, nobody showed me the property. Upon inspecting the unit, it was delivered in a severely unlivable and hazardous condition, including heavy accumulations of rat feces in the garage, exposed electrical wiring, and dysfunctional doors throughout the entire house that do not close properly.
When I raised these repair and cleanliness issues, staff dismissed them as "minor things," despite me repeatedly mentioning that I have a 2-month-old baby. These conditions presented an immediate and unacceptable safety risk, and we did not move into or occupy the house for even a single day.
When we asked to switch to a nearby property under their management, they unfairly demanded an entirely new deposit. Staff members Shawn and Whitney, were dismissive and passive-aggressive throughout the process.
When we returned the keys, management explicitly acknowledged that the lease never commenced and was voided/shredded. Yet, despite admitting the tenancy never took place, they unjustly kept our $1,700 deposit under the excuse that the home was temporarily taken off the market for 1 week.
Renters beware—make sure you inspect thoroughly and protect your funds before dealing with this company. You are better off dealing with legitimate people who actually want to provide good service and be honest.
AR
Allen Robinson
May 26, 2026
Megan Shaw is our community manager for Aberdeen Falls in Jenks. She has been excellent to work with, easy to get a hold of, and quite responsive to all of our needs. There is literally nothing that she is not willing to handle. Keep up the good work, Megan.
MG
Maggie Grill
May 25, 2026
PMI green country is destroying our property value over here at Rain Tree Silver Ridge Condominiums in Tulsa, OK and has zero concern or respect for the people who own the properties they “manage”. Not sure they even check on the property much less are willing to work with any owners to correct concerns in a TIMELY manner. But they get their HOA fees that’s for sure!!
DD
Donna Doyle
May 20, 2026
I could not be more pleased with PMI Green Country or their professional and superior management of our condo association at Chimney Ridge! Shane is an exemplary employee and always responsive to my questions or shared concerns. PMI Green Country is TURNING AROUND our community in the best possible way and I thank them.
CM
chris mizell
May 5, 2026
PMI is the best management company I've ever had to deal with. Very professional and prompt with work orders. I highly recommend finding a rental they manage.
Good people!!! I enjoy working with Shawn Klahr