Mallard Crossing offers newly renovated 1-, 2-, and 3-bedroom apartments and townhomes in Loveland, OH. Newly Renovated homes feature upgraded finishes such as hardwood style flooring, updated cabinetry and quartz countertops, and contemporary lighting and fixtures. This pet-friendly community welcomes up to two pets per home, dogs welcome, and features a private off-leash dog park. Community amenities include a swimming pool, fitness center, outdoor grilling areas, tennis and volleyball courts, and a scenic lakeside nature trail. Select homes feature vaulted ceilings, fireplaces, private patios or balconies, exterior storage, in-home washer and dryer, walk-in closets, and a kitchen island or breakfast bar.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.