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Karen Bailey
May 1, 2026
We have been here 1 week and we are so happy with our experience! The office staff, (Cassie and Christina) are so helpful and cheerfully answer all my questions. We have had Sy touch up a couple of things and oh my goodness! It was taken care of right away, he was prepared the moment he walked in and fixed everything, above and beyond what our experience has been elsewhere. He really is a blessing! Our neighborhood is friendly, quiet and the surroundings are so pretty! We are very happy to be here! Thank you all so much!!
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Christopher Schlarb
Apr 28, 2026
I can’t say enough great things about my experience with maintenance at Lancaster Midtown Apartments, specifically Sy.
Over the weekend, my hot water tank unexpectedly exploded and flooded my apartment with about an inch of standing water. It was a stressful situation, to say the least. But Sy stepped in and completely turned things around.
Even though it was his day off, he came in without hesitation and spent hours helping me replace the hot water heater, clean up all the water, and get everything under control. He made sure I had fans and everything needed to start drying things out immediately. What really stood out to me was that he didn’t just stop with my apartment but he also checked on my neighbors to make sure they were taken care of as well.
Sy went far above and beyond what anyone could reasonably expect. His professionalism, work ethic, and genuine care made a huge difference during a very stressful time. It’s rare to find someone that dedicated.
If this is the level of service at Lancaster Midtown Apartments, you’re in great hands. Huge thank you to Sy for everything he did. I truly appreciate it!
Please assign parking spots… each apartment is supposed to get 2 parking spots and we have 2 vehicles and can never find parking close to our door… I understand having guests over but it is every night.
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Patrick Imber
Feb 10, 2026
Sy is absolutely outstanding and deserves the highest praise. He is always professional, respectful, and incredibly kind, and he consistently goes above and beyond to make sure everything is handled properly and efficiently. No matter the issue, Sy approaches his work with patience, skill, and a positive attitude, which makes a huge difference as a resident. It’s rare to find someone so dependable and genuinely caring about the quality of their work. Our building is truly lucky to have him — thank you, Sy, for everything you do!
Sy was amazing when my furnace stopped working! He dropped everything on a Saturday night, showed up quickly, and fixed the issue just as fast! He was professional, kind, and clearly cared about making sure everything was working properly before leaving. Really grateful to have someone this reliable and someone who takes pride in their work and cares for the residents taking care of the maintenance at Midtown. Thanks Sy!!