I was really excited to move into Green House Short North. The property, amenities, and overall resident experience presented on social media and during the leasing process made it seem like a premium community worth the premium price. Unfortunately, my experience has proven otherwise.
The property has experienced ongoing issues related to exterior construction and repairs throughout my lease. While I understand that severe weather and unexpected events can happen, the resident impact has been substantial. In December, I personally witnessed large exterior panels blowing off the building and striking an electrical pole, which then caught fire near the property. It was a genuinely frightening experience and raised concerns about safety around the building.
Since then, residents have dealt with months of construction activity, noise, debris, and disruptions throughout common areas. I’ve repeatedly encountered screws and construction debris in elevators and around the property.
The most frustrating aspect has been the continued lack of access to several amenities that were heavily marketed during the leasing process. The pool deck, hot tub, cold plunge, grilling stations, and fire pit have remained unavailable throughout my residency. Residents continue paying premium prices while many of the features that influenced their decision to live here remain inaccessible.
Adding to the frustration is the lack of transparency surrounding utility costs. A significant portion of my Nationwide Energy bill is attributed to community utility charges rather than my individual usage. Despite paying luxury-level rent, residents are still responsible for these additional shared costs, and there has been limited explanation regarding how those charges are calculated and allocated.
What makes this even more difficult to understand is the apparent lack of attention to energy conservation throughout the property. On multiple occasions, I’ve observed exterior doors, windows, and roof access points being left open overnight during construction activities. Beyond the obvious safety concerns, these situations raise legitimate questions about energy efficiency and the management of utility expenses that residents are ultimately helping to fund.
I recognize that repairs take time, and I appreciate the efforts of the onsite team. However, the reality of living here has been very different from the experience that was presented during my tour and on social media.
For a community that markets itself as luxury living, I expected greater transparency, better communication, and a stronger commitment to delivering the amenities and resident experience being advertised, but what I got in return was a reminder from management that, “these amenities are not promised in your lease.”
If you’re in the market for a new apartment, I would keep looking!