Integrity Gold Coast

Reviews

• BC

  Brennan Constantino

  Aug 6, 2026
  5.0
  I’ve had a great experience with Integrity Gold Coast. Whenever I’ve had any questions or concerns, I’ve been able to reach out to Joe Bring, and he has always been helpful and quick to assist me. The maintenance team is also very responsive and does a great job taking care of any issues that come up. Overall, all of the employees I’ve interacted with have been professional, respectful, and friendly. I really appreciate the great service and support I’ve received and would definitely recommend Integrity Gold Coast!
• RC

  Roy Conrad

  May 1, 2026
  1.0
  Terrible experience, don’t waste your time. I was moving from four hours away, worked to get everything set up remotely. Links sent by the staff didn’t work after repeated attempts, I couldn’t get registered in the app, the apartment ID was set up incorrectly with the power company so the number didn’t match the records and I had to get them to manually look up the apartment over the phone. I e signed the lease, have a notification that I signed it, then the company says I didn’t and have to resign it. At this point the link stopped working and their system went down. I had to get out of work hours early on the last day of my job to drive four hours to pick up the key (and now sign the lease) because they could not make other arrangements or meet on Saturday. I get a call from the leasing agent while I was on my way to meet and pick up the keys and I told him I was probably about 10 minutes late, and he said I’d have to pick up the keys and sign the lease on Monday. I explained that I was just completing a four hour drive, and if I could not be in the apartment today, I would have to get a hotel room for three days. He checked with management and they said no concessions would be made. I told them I’d rather not move in, especially since the lease was not signed according to their system. All in all, it was a very unprofessional experience that was severely lacking in customer service. I cannot imagine what it would be like to be a tenant there is the is them putting their best foot forward to secure a tenant. I will tell anyone that will listen about this awful experience so they might not have a similar one.
• AK

  Antonio Khairallah

  Sep 29, 2024
  1.0
  Do not live there. Terrible and uncomfortable living experience. Fully infested with rodents.
• DD

  Debbie V (DebVPhD)

  Jul 14, 2023
  1.0
  My daughter and I had a horrible experience with the leasing office and agent. We are disabled and were not prepared to walk 5 BLOCKS to see a unit not in the building that had a possible unit available. Yes, I can understand that it could be a liability issue, but it was a clear violation of request for accommodation for 2 mobility impaired persons. Don't bother with any of their properties. You're wasting your time. It was a dirty building and it smelled. Plastic Utensils were smashed on the floor in front of one of the elevators. The carpets were not swept in the building and common areas. You get nothing for your money. Have to provide your own air conditioning unit, a phone so that you don't have to buzz someone in. They call your unit. And the agent made it sound like it was the greatest thing! I know Integrity pretty much owns most of the rentals on east and west side of Cleveland. That doesn't mean that the company can treat disabled people so poorly. With no on site leasing office or person in each of the properties, I doubt nothing is attended to in the buildings. Do better. Get training in Fair Housing and section 504 of ADA. Get rid of a central leasing office and take care of your properties. And obviously, take care of your residents. And prospective residents. Rent elsewhere. Not Integrity Group anywhere!
• MH

  Myka H

  Oct 13, 2022
  5.0
  I had an apartment viewing with Jacquelyn today. She represented the epitome of professionalism and friendliness. I am not usually a very easy person when looking at a new lease and I ask a lot of questions to make sure I am getting exactly what I want. Jacquelyn was extremely patient, showed me a wonderful property and made sure that any concerns I had were put to rest. I applied for an apartment couple hours later. Apartments are well cared for and landscaped, appeared to be pretty quiet and very reasonably priced considering the location.

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