Mallard Lakes Townhomes

Reviews

• PJ

  Paige Johnson

  Jun 17, 2026
  5.0
  Mallard Lakes has been an exceptional experience for me. Mackenzie was incredibly helpful throughout the entire process. She kept us well-informed and was always available to answer any questions we had. Her bubbly and kind demeanor made the experience enjoyable. I’m thrilled to call Mallard Lakes our new home. The spacious and clean property is a dream come true. The view of the lake from my window is breathtaking, and the maintenance team promptly addresses any issues that arise. Overall, I’m thoroughly satisfied with my experience and the smooth transition into my new home at Mallard Lakes.
• TT

  Terrance Truitt

  Jun 8, 2026
  2.0
  I lived at Mallard Lakes for a year and genuinely enjoyed it. Faith in the leasing office was a pleasure to work with, the maintenance team stayed on top of things, the community felt good, and having two garages and spacious bedrooms made it home. For the day-to-day living experience, I'd recommend it. What I can't recommend is going in blind on the move-out process. When I moved in, the drip pans on the stove were already dirty and damaged, but they are drip pans, it meant nothing to me. However, when I moved out, I was charged for those same drip pans. I was charged for "scuff marks" on a basement floor, the likely result of a washer and dryer I rented. I was charged for damaged window screens on windows that were stuck shut and never opened once. I mounted TVs, which was permitted, with holes smaller than a quarter, and still got charged for both the holes and a full paint job which were not laid out as an expectation of repair. None of this was supported by photos in the final accounting. What makes this especially frustrating is that I cleaned that apartment thoroughly and retained video documentation of every room before handing over the keys. I don't know if this comes from PLK as a mandate or if it is specific to this community's management, but the pattern is clear: they will find small, hard-to-fight things to charge you for at move-out. I moved out of state, so small claims court is not a realistic option for me, and I suspect they know that math works in their favor. To be clear, this community is well within their right to operate how they see fit. My advice to renters however, document everything on day one. Push back on anything that is not move-in ready. Save your move-out video and photos somewhere you can access them. And when you leave, make sure that apartment looks untouched. Don't give them anything to work with.
• KT

  Kassandra “San” Toran

  Jun 2, 2026
  5.0
  Quick and efficient response time.
• AA

  amber

  May 29, 2026
  5.0
  My daughter and I had a tour today with Mackenzie and she was very polite, bubbly and knowledgeable about the property. Marla was a pleasure as well. I hope to call mallard lakes home in the future!
• AC

  Amy Davis CEO

  May 23, 2026
  5.0
  Thank you for expediting the urgency with toilet problem, excellent work 🏆