Industry Cincinnati

Reviews

• CL

  Carrie Lawrence

  Jun 21, 2026
  1.0
  Fails to Deliver "Luxury" Living – Serious Security & Amenity Concerns ​I am writing this review because I feel it is important for prospective residents to know the reality of living here, especially if security and quiet enjoyment are priorities for you. I initially chose to stay here because of the convenience of being near a family member’s local business, but I have decided to move out due to the ongoing issues that management has failed to address. While the on-site staff, particularly Bri, is professional and kind, it is clear that upper management is prioritizing profit over the residents' experience. ​Key Issues to Consider: ​Ongoing Security Gaps: There is no on-site security or active video surveillance. Building security is consistently compromised; for example, the garage door is currently broken and stuck open, providing anyone walking off the street full access to the complex. Additionally, there are stairwell access points that bypass key-fob requirements, and the side alley door does not latch automatically and is frequently left propped open. ​Short-Term Rental Issues: The building operates more like a hotel. You will frequently share common areas (community room and pool) with Airbnb guests who treat the space as a vacation spot rather than a residential community. ​Disruptive Rental Parties: Management actively rents out the community room to both residents and non-residents, which leads to frequent, loud, and disruptive gatherings—mostly on nights and weekends when residents would otherwise use the space. Because there is no on-site security to monitor these paid events, they often drag on into the early morning hours, leaving residents to deal with the noise and lack of security. ​Amenities & Reliability: Elevators are frequently down, often multiple times a month. Additionally, residents are forced to use Spectrum for internet, and the coverage is consistently poor, with frequent connection drops. ​The Bottom Line: While this may be a decent apartment building, it does not meet the standard of "luxury" living. When you are paying top-dollar prices, you should expect professional-grade security, reliable infrastructure, and an environment that prioritizes the residents who actually live here. Unfortunately, this community does not provide the value or the peace of mind that its price point demands. I would strongly recommend looking elsewhere if you prioritize a secure, quiet, and well-maintained home environment.
• AS

  Avani Sihra

  Jun 1, 2026
  5.0
  The customer service is wonderful - Dominick made everything really approachable and was helpful with any questions that came up. I appreciated the upfront cost transparency, the kindness, and the overall support with the application process!
• EL

  Ellen Lee

  May 3, 2026
  5.0
  Dominic was very helpful and personable. He made the tour very enjoyable.
• JJ

  james

  Apr 20, 2026
  2.0
  1. Still cannot access the front entrance with farb. IT HAS BEEN 8 WEEKS at least. I do not carry my phone or wallet at night when I walk my dogs and forced to walk around to the side entrance. Its not safe to walk around to the side entrance at night. 2. Common area including but not limited to carpet, floors, molding, elevators and doors need update and cleaning. 3. Front lobby is still under construction and looks like a trailor park. It is not cleaned.
• IA

  Isabel Anderson

  Apr 20, 2026
  5.0
  I had a great tour and lease signing experience at Industry OTR. Dom, Bri, and the Industry team are friendly, professional, and go above and beyond with their customer service. I look forward to moving in!

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