Echelon Luxury Apartments

Reviews

• FT

  Faith Talley

  3 days ago
  5.0
  George is amazing!! Our A/C went out on a Saturday and within 15 minutes of me calling the after hours line he called me back and was on his way to check it out. He was beyond friendly and responded in a very timely manner. He was also able to get the A/C working again pretty quickly, and made sure the air was working well before leaving. The Maintenance team here goes above and beyond.
• CS

  Cory Shields

  Aug 15, 2026
  5.0
  We didn't live there, only went on a tour. But Bella was very nice and informative and professional. We liked it a lot but I ultimately decided to live somewhere else due to availability conflicts with when we were trying to move.
• SA

  Sandra Anglin-Caldwell

  Jul 28, 2026
  5.0
  Prompt attention to the request and it was resolved perfectly. Thank you Robert.
• AM

  abby michas

  Jul 15, 2026
  5.0
  This 5-star review is specifically for the maintenance team, and especially for George Wise, who has consistently gone above and beyond. In a world where exceptional customer service can be hard to find, George truly stands out. From the very first interaction, George has been nothing but professional, honest, hardworking, and incredibly kind. No matter how big or small the maintenance request is, he always takes the time to explain what is going on, what needs to be done, and keeps us informed every step of the way. That level of communication provides so much peace of mind and makes us feel valued as residents rather than just another apartment number. What has impressed me the most is the genuine care George shows—not only for the property but for the people who live here. We have a dog, and every time George comes by to complete a repair or maintenance request, he treats our dog as if it were his own. He is patient, friendly, and always makes sure our pet is comfortable, which means so much to us. It’s the little things like that that make a huge difference and show the kind of person he is. George is the definition of someone who takes pride in his work. He is dependable, respectful, knowledgeable, and always willing to answer questions. You can tell he genuinely enjoys helping people and wants every job to be done correctly the first time. It’s rare to come across someone with such a positive attitude who consistently delivers outstanding service. I also want to recognize the rest of the maintenance team because every maintenance employee we’ve interacted with has been exceptional. Each person has been courteous, professional, and eager to help, creating a consistently positive experience whenever we’ve needed assistance. It’s clear they work well together and truly care about the residents and the community they serve. George deserves to be recognized for the incredible work he does every single day. Employees like him are a huge asset to this community, and they are one of the reasons residents enjoy living here. Thank you, George, and thank you to the entire maintenance team for your dedication, professionalism, and kindness. Your hard work does not go unnoticed, and it is sincerely appreciated.
• ER

  Elizabeth Ruffley

  Jun 28, 2026
  3.0
  It wasn't a terrible place to live, but wasn't what I would consider "luxury". Pros: -very nice kitchen with lots of counter space and storage -Maintenance staff is prompt and does a good job -Amazing location; close to tons of stores and restaurants -Felt very safe; locked entries and interior hotel style hallways Cons: -No storage/linen shelves in bathroom for one bedroom layouts -No walk in closet in the one bedroom -Terrible lighting throughout. Lights were so incredibly dim. Only decent light is over island. Trying to cook in kitchen without a bright overhead light was terrible. Had to install under cabinet ones so I could see. Other apartments in the area at same price point have recess lighting. -Hot water in shower never truly hot. More like "warmish" -W/D was very outdated. No timer to see how long cycle had left. No time dry. Incredibly loud/obnoxious end of cycle signal. Machine itself is extremely loud and can be heard throughout entire apartment even with laundry closet doors shut. Not the case at union, laundry closet is in kitchen and you can be standing at stove and not even be able to tell you are running it -Workout room is awful: tiny, no fans, no mirror, not enough space to do any floor exercises. Was always incredibly hot and no access to thermostat. -Lack of community events. I was told that they do something every month...then they only had 2-3 the entire 12 months I was there. Those few events that they did have were always on a Friday afternoon so I could never attend due to my work schedule. Disappointing that they couldn't do events on different days and times so that people who are busy on Fridays could enjoy them as well. The Union right down the street had multiple events each month- happy hours, grab and go breakfast, resident meet and greets, bonfires etc. -Poor communication from staff -fire alarm went off multiple times in the middle of the night startling everyone awake and forcing us to evacuate during the cold winter months and no communication was sent out for several weeks. -Way too many entries into my apartment. It felt like I was getting notices of entry every other week. Fire alarm inspection, sprinkler inspection, water meter inspection, HVAC inspection, etc etc. Became really invasive knowing strangers walking around in my personal space when I'm not home and walking around my apartment with shoes on when I'm a no shoes in my home gal. Randomly received notices I needed to clean out the entire utility closet for them to inspect my HVAC. That should be done between residents. -Extremely loud constant beeping lift used in courtyard at 8am on 12/23....when everyone was off work and school and many still sleeping. Incredibly obnoxious and inconsiderate of the residents. They claimed for "window repairs". It went on for hours. With so many apartments in the area to choose from, I would do your research and tour them all before making a decision to live at Echelon. My boyfriend lived at The Union right up the street (on aicholtz) and it was much nicer in my opinion.