Cascade Ridge is a 7-building, newly renovated community comprising 1, 2, and 3-bedroom units. All units feature modern luxury finishes, including stainless steel appliances, granite countertops, in-unit washer & dryer combo, shaker kitchen cabinets, engineered hardwood flooring, and recessed lighting. Each unit includes two or more in-wall A/C units to ensure a comfortable temperature. A significant amount of lighting and a security system have been added to provide an additional level of safety. We offer a pet-friendly environment, including a fenced-in pet play area. Our community is conveniently located less than 10 miles from downtown Cincinnati and I-71 and I-75. Our full-time on-site staff is always available!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.