West 130

Reviews

• JS

  Jordan Smyer

  Sep 7, 2026
  2.0
  My friend was towed from the guest parking lot for not having an overnight permit even though my guest was not staying overnight. She went to leave the guest lot at 6pm, but her car was already towed. The towing company then told us that the West 130 property management told the company to tow anyone without an overnight permit after 5:30pm. Me and the other residents were not informed of this 5:30pm rule. So you are telling me I need to get an overnight permit for every guest that comes over if they plan to stay past 5:30pm? No towing information was provided either; there are guests thinking they got their car stolen. Their high prices don’t match up with the subpar living experience here. Between constant fire alarms, homeless sleeping in the lobby, and penalizing rules. Their maintenance crew is great though. They are quick to repair things also.
• GM

  Gen M

  Sep 7, 2026
  1.0
  Save your time, patience, and money and rent somewhere else. The management office is very anti-resident and guest friendly and they clearly show it with their endless policies that are always at the residents’s expense. Just recently they implemented ANOTHER policy whereby any “overnight vehicle” needs a parking pass.. After my car was towed at 5:30PM on Labor Day no less, I was informed by the towing company that they struck a deal with the management office—they’re allowed to tow any car without an overnight permit from the lot as long as it’s 5:30PM and after. Imagine my surprise when I came outside at 6PM and realized my car had been towed. How is this fair to me when I had no intention of staying overnight? And how is it fair to the guests that they don’t even get a courtesy call? The fact that they gave this towing company all the right to randomly drive by and tow away any vehicle on the lot without an overnight pass past 5:30PM is absurd and will be abused. Personally, it feels like some sort of scam/kickback is happening here between the management office and tow truck company because why else would you tow vehicles before 6PM on Labor Day when the office is closed and the majority of people have off & are spending time with their family and friends? On top of all of this, they left no contact information for the towing company!!!! My car has a GPS tracker so I had to be driven to my car’s location, figure out it’s a tow yard, call the number and wait for someone to come release my car after paying $250. The same can’t be said for the multiple other vehicles that were towed and don’t have a GPS tracker. This is such a disgusting way to treat residents and their guests. Happy to say my friends will not be renewing their lease as this is not the first time I’ve heard of a policy negatively impact the residents and their guests especially at a cost. Update: I have been calling the management office all morning on 9/8/2026 from 9AM-12:30PM and NO ONE picks up! At one point they turned their phones off and my call would not go through. It’s truly disappointing the lack of care and consideration this management office has for its residents and guests. Note how everyone else’s reviews is only about the “maintenance”, because the maintenance crew is great. But this office staff is truly the most terrible team I’ve ever had to experience.
• JD

  James Dewar

  Jul 4, 2026
  1.0
  Wouldn’t rent here when across the street is new and more secure. If you check west 130 lobby at night homeless folks sleep there in the lobby. I have to stand over someone to type the code to enter. Why am I paying high rent?
• KF

  Kissykiss86 Farquharson

  Jun 5, 2026
  5.0
  Ray was great he fixed my issues right away
• JC

  Jen Clark

  May 28, 2026
  5.0
  Ray is so professional, our hot water heater was leaking in the middle of the night , Ray made sure a plumber came within 15 mins and our water was shut off as to avoid any apt damage , next morning it was his priority to have a new hot water heater installed by late morning! Ray follows up on every resident after a jobs completed. Safety for our building is his priority. Thank Ray

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