The Venue

Reviews

• KK

  Katie

  Aug 14, 2026
  2.0
  I toured this apartment complex recently.... was not a fan. PROS: - Most of the apartments are HUGE - Has nice amenities - Accepts pets - Laundry facility on each floor - Lobby is nice CONS: - Non-Renovated apartment we toured was disgusting and extremely outdated and it was renting around $1,900.... insane. - 1st time amenity fee is over $300 and the annual fee is like $175. Super expensive! - There is NO loading elevator how on earth do you have a 8 floor apartment complex and expect all tenants to bring their furniture up the main elevator that everyone uses? Such an inconvenience for everyone. - Parking garage is only for people who pay - Weird rules on pets, why do you need my dogs DNA? - Apartment is right next to I-490, you can hear EVERY CAR drive by. I would not recommend getting an apartment facing the highway. - Units only have the single washer & dryer combo that takes 3-4 hours to do 1 load of laundry. - Outside of the building is outdated and looks like a prison - Most of the 2 bedroom apartments are renting for over $2k and it is absolutely not worth it in my opinion.
• JH

  Jordan Haller

  Aug 11, 2026
  2.0
  Great area, but NOT luxury apartments. Been living here since summer of 2025. First off, ALWAYS tour the exact unit you are moving into. They refused to let us tour the unit prior due to them moving out the previous tenants the day before move in. Completely lied about layout and stainless steel appliances. Additionally, only the lobby looks great. The walls and doors are scratched up on all floors above. Garage door has been broken and all cars are completely accessible to the public or anyone walking around. The outside parking lot is always full at night and you are not guaranteed a spot, despite paying for it every month. There is a terrible fly problem every summer. 3 of the 4 elevators have been broke for 3 months with no timeline of them getting fixed. The A/C and water systems are often breaking and shut off as well. Laundry room is very small and machines are often not working, and it take forever to get them fixed. If you can afford to live here, choose somewhere else.
• EN

  Ella Nixon

  Aug 10, 2026
  1.0
  Just want to preface I did not live here I only toured and wow the pictures look NOTHING like the place. There is black mold everywhere, the ceilings are falling down and leaking everywhere, it smells like marijuana or cigarettes everywhere. The maintenance is just horrible. I am SO glad i looked before signing the lease because what a nightmare.
• AF

  Amanda Fordham

  Jul 7, 2026
  5.0
  Aiden was so helpful with the whole process from start to finish. He showed me any apartment I asked to see and if something wasn’t available to look at he took the time to show me something similar when possible. He made the application process clear and easy to understand and answered any questions I had. Every space I looked at was clean, renovated and checked all the right boxes. I’m very impressed with the Venue and their employees.
• RS

  rita sun

  Jun 19, 2026
  1.0
  I rarely leave reviews, but after over a year living here, I feel future renters deserve to know my experience. Beginning in early April, persistent smoke-like odors repeatedly entered my apartment in what is advertised as a non-smoking community. The odor affected my bedroom, closet, and living room. Sometimes it smelled like marijuana smoke, while other times it smelled like active burning. The problem was not occasional. It continued for months despite repeated reports to management. The situation became severe enough that I was effectively forced to stop using my bedroom and move my sleeping and living space into the living room. I kept the bedroom ventilated for approximately two weeks, including leaving windows open for extended periods, but the odor remained. Even entering the room to organize or pack belongings often caused dizziness and discomfort. What ultimately disappointed me most was not just the odor itself, but how the situation was handled. Throughout this process, management repeatedly explained what they could not do. I was told that they could not knock on a resident's door, even if smoking activity was actively occurring, because doing so could disturb that resident. I was repeatedly told about New York State laws and the rights of other residents. However, when I discuss my rights under this law, they will just say they can’t do it. I leased and paid for a one-bedroom apartment, yet for a significant period of time I was unable to use the bedroom for its intended purpose. The proposed solutions were also difficult to understand. At one point, management asked whether I had local family or friends that I could stay with. I said no. Shortly afterward, one of the two solutions presented was the option to terminate my lease early. I waited for a month to hear any details about the transferable apartments, but all I have heard is that it is going to be expensive because there are costs from the apartment’s side. From my perspective, this felt less like a resolution and more like being asked to leave my home because of a problem I had repeatedly reported but could not control. Another transfer option would have required me to pay additional costs. Later, an assistant manager offered a transfer to a comparable one-bedroom apartment at the same rent, but the unit would not become available until approximately one month after my lease ended. It is hard to tell whether she was joking or trying to help. While I appreciate that management may have been trying to offer alternatives, none of these options restored my ability to use the one-bedroom apartment that I was actively paying for at the time.