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The Venue

3.3
(60 reviews)

Business Details

2500 East Ave, Rochester, NY
14610, United States
(585) 310-0271

About

Apartment Building
Welcome to The Venue. Our gorgeous apartment community offers Studio, 1, 2 & 3 bedroom apartments ready for you to move in and call your own. From fantastic in-home features to convenient community amenities, we have it all. Schedule a personalized tour of The Venue and see for yourself.

Location

The Venue
2500 East Ave, Rochester, NY
14610, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday12:00 PM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.3
60 reviews
5 stars
27
4 stars
7
3 stars
2
2 stars
4
1 star
20
  • MR
    mary rouse
    Sep 15, 2026
    5.0
    Easy access, easy parking
  • KK
    Katie
    Aug 14, 2026
    2.0
    I toured this apartment complex recently.... was not a fan. PROS: - Most of the apartments are HUGE - Has nice amenities - Accepts pets - Laundry facility on each floor - Lobby is nice CONS: - Non-Renovated apartment we toured was disgusting and extremely outdated and it was renting around $1,900.... insane. - 1st time amenity fee is over $300 and the annual fee is like $175. Super expensive! - There is NO loading elevator how on earth do you have a 8 floor apartment complex and expect all tenants to bring their furniture up the main elevator that everyone uses? Such an inconvenience for everyone. - Parking garage is only for people who pay - Weird rules on pets, why do you need my dogs DNA? - Apartment is right next to I-490, you can hear EVERY CAR drive by. I would not recommend getting an apartment facing the highway. - Units only have the single washer & dryer combo that takes 3-4 hours to do 1 load of laundry. - Outside of the building is outdated and looks like a prison - Most of the 2 bedroom apartments are renting for over $2k and it is absolutely not worth it in my opinion.
  • JH
    Jordan Haller
    Aug 11, 2026
    2.0
    Great area, but NOT luxury apartments. Been living here since summer of 2025. First off, ALWAYS tour the exact unit you are moving into. They refused to let us tour the unit prior due to them moving out the previous tenants the day before move in. Completely lied about layout and stainless steel appliances. Additionally, only the lobby looks great. The walls and doors are scratched up on all floors above. Garage door has been broken and all cars are completely accessible to the public or anyone walking around. The outside parking lot is always full at night and you are not guaranteed a spot, despite paying for it every month. There is a terrible fly problem every summer. 3 of the 4 elevators have been broke for 3 months with no timeline of them getting fixed. The A/C and water systems are often breaking and shut off as well. Laundry room is very small and machines are often not working, and it take forever to get them fixed. If you can afford to live here, choose somewhere else.
  • EN
    Ella Nixon
    Aug 10, 2026
    1.0
    Just want to preface I did not live here I only toured and wow the pictures look NOTHING like the place. There is black mold everywhere, the ceilings are falling down and leaking everywhere, it smells like marijuana or cigarettes everywhere. The maintenance is just horrible. I am SO glad i looked before signing the lease because what a nightmare.
  • AF
    Amanda Fordham
    Jul 7, 2026
    5.0
    Aiden was so helpful with the whole process from start to finish. He showed me any apartment I asked to see and if something wasn’t available to look at he took the time to show me something similar when possible. He made the application process clear and easy to understand and answered any questions I had. Every space I looked at was clean, renovated and checked all the right boxes. I’m very impressed with the Venue and their employees.

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Certified October 11, 2026Yext Knowledge Graph
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