The ongoing issues is what prompted me to leave a review. If you are looking for an apartment, stay away from the edmond. Visually, it looks nice, but looks can be deceiving... So, lets talk about it.
Over the past 10 months, the building fire alarm has gone off no fewer than 10 times, including in the middle of the night. Causes have ranged from cooking smoke (due to non functioning windows forcing residents to vent into the hallway) to a 3 am alarm triggered by a flood in the basement. there has been little to no communication from management on prevention.
There are also quality of life concerns, including ongoing noise disturbances from neighboring apartments, poor enforcement of pet etiquette in shared spaces, dog waste in common areas, and odors traveling between units. They do not enforce the quiet hours, even though I repeatedly expressed that my neighbors tv is waking me up in the middle of the night at 3-4am due to the noise. There is pet feces left uncleaned almost daily in the pet relief area. They pick and choose when to enforce rules. Kailey is nice, but the ongoing issues in this complex are beyond her control. They have trash valet which is nice but tennants dont follow the schedule and constantly leave trash at their door which causes the entire floor to smell like garbage. All of these issues have been brought up to the building, and they have done nothing but send out mass email reminders of the rules.
The edmond reflects a consistent lack of management oversight and appropriate responsiveness. I would strongly discourage prospective tenants to consider these patterns before signing a lease.
I wish that I could say that the Edmond is a nice place to live. It probably would be, except for the following main issues:
1. Parking. If you choose to pay the $175/mo for parking in the garage, good luck parking if there's an event at the Blue Cross Arena. Because it's situated right across, the police shut down the entire block routinely to allow people to cross from the Civic Center garage. If you choose to park in the Civic Center, you'll also need to be aware of the rush times and events, because it will get packed.
2. Fire alarms. In the past 8 months, the fire alarms have gone off no fewer than 10 times. This could be for things like burning food while cooking, and opening the door to the hallway to vent (the windows don't open, and if the hallway smoke detector trips, the whole building gets it). Despite this, no email instructions have been issued to help mitigate the problem. Then the most recent one at 3am occurred when there was water in the basement. Overall, it feels as though they rushed renovating an older building without making sure issues were fixed before-- when I moved in, the unit I saw had a huge water stain on the ceiling, also likely from the roof. I chose a different unit, but also on the top floor, which might explain why my ceiling also started leaking 6 months later.
3. Trash. Valet trash is wonderful... Neighbors who don't understand valet trash only operates within a certain time are not. When the snow came through and paused service, trash was sitting out in the hallway until it stank, even though the walk to the trash chute is barely a hundred feet, maximum. When it was move-in time, the trash room was filled to the brim with un-broken down cardboard boxes and bags of trash everywhere, you could barely move. Luckily, they were on top of things, and the room was quickly cleaned shortly after. However, people do often just leave their trashcans out in the hallway all the time, and even empty, it is not a good look.
4. The RFID entry is spotty at best. The singular chip you can get for $15 works on the doors, but your personal apartment door will vary wildly. There have been times I've had to reattempt 4-5 times to get it to scan, which is the last thing you want to do when you're at your own door.
The positive:
Concrete walls do mean that I can't hear my neighbors, and I like the location in a general sense. The rooftop view is incredible. I like being able to reserve community spaces, and that notices are posted in a timely manner so people can clear out. Maintenance could be a little faster (I reported a banging in the pipes the day I moved in and it took 6 months to resolve, a ceiling leak that originated from the roof took about a month, but at least they did get fixed). When they do show up, maintenance staff are professional and accommodating.
Kailey at the front desk is on top of most issues, but I won't deny that the squeaky wheel gets the grease. With the 6 month ticket, it wasn't a huge inconvenience, except for when it woke me up at 5am some days, so I was content to wait. With the exposed ceiling hole dripping roof water on me, I was a little more insistent, and things definitely got done faster.
Overall:
I think the overall condition is most impacted by the fire alarms-- I feel as though I never fully fall asleep anymore, because I'm now waiting for the alarm to go off, and I have had work meetings interrupted by daytime alarms, since I work from home. Not being able to open windows means you can't get fresh air, and if people do smoke in their units, it permeates into the hallways. For the price of rent ($1975 for a 900 sq ft 1 bed/1ba), these factors make for an exceptionally dissatisfactory environment. To be clear, I want to love this place completely-- if the fire alarms stopped going off, if road shutdowns were communicated, if trash was kept out of hallways, if you could always open your own door-- I would love to live here for the foreseeable future. However, with the current conditions, I can't wait until my lease is up.
The property has appealing features, but there have been some ongoing issues that affect the overall experience. Access control has been inconsistent at times, which raises security concerns. Shared areas are not always kept tidy, with litter occasionally left out longer than it should be. Noise from common amenities can travel beyond their intended spaces, and disruptive sounds are sometimes noticeable throughout the building. While the apartments themselves are well designed, these patterns give the impression that day-to-day oversight could be improved. Greater attention to maintenance, noise management, and resident accountability would help preserve the quality of the community.
if you decide to get a unit here to consider everything your seeing there will be events across the street consistently & you’ll have a hard time parking in the civic service garage or pay extra for premium lot which I noticed it was smash in a few times & gate left open, Kailey is very kind, it’s other tenants & I honestly can’t wait until my lease is up. It was nice in the beginning then started to get worn down the place lost its value
I wld suggest just not moving here