ABOUT ROCHESTER, NY BRANCH Located just outside the center of Rochester, NY, our office proudly serves the surrounding counties of Ontario, Livingston, Monroe, Wayne, and Genesee. Our knowledgeable and friendly staff is always ready to assist you with any mortgage questions you may have. Our goal, beyond providing you the best customer service, is to offer fast loan processing times. We also want to make sure you are educated, informed, and empowered throughout every step of the mortgage loan process. We pride ourselves on providing our customers with the most current tools available in the industry so that your experience with us at Homestead Funding Corp. is a positive and memorable one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.