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Cook Properties

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About

Property Management CompanyMobile Home Park
Cook Properties is New York State’s largest owner and operator of Manufactured Housing Communities. We are proud to provide homes to over 7,000 residents who live within our 100+ communities. At Cook Properties, we believe manufactured housing is a solution to America’s affordable housing crisis. Our mission is to provide attainable housing options within safe, clean, well-managed communities. This mission is only possible through resident relationships built on integrity and maintained through thoughtful interaction. Our residents are the heart of everything we do – and it’s only together that we are successful.

Location

Cook Properties
90 Air Park Dr Suite 400, Rochester, NY
14624, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.