This profile is uncertified and using publicly sourced data
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Business Details
About
Apartment Building
Welcome to Willow Pond Apartments and Townhouses, the premier apartments in Penfield, New York. Featuring studios as well as one, two and three-bedroom apartments and townhomes for rent. We offer modern conveniences and amenities to our residents. Located merely eight miles from Rochester, New York, our rental homes provide a peaceful lifestyle without sacrificing close proximity to the third largest city in the state. At Willow Pond Apartments and Townhouses, we feature the very best in apartment amenities including spacious bathrooms and closets, central air conditioning units, fully-equipped kitchens, premium carpeting, and more. We are a pet-friendly community and encourage you to bring along your fur family members.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.